About Us
Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years.
Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance.
The Role
We are looking for an experienced 3rd Line Engineer to join our IT team to manage and support the technical infrastructure, including networks, servers, desktops, telephony and office equipment.
The role will be responsible for ensuring availability and adherence to security standards and provide support to internal and external customers, meeting agreed service levels.
The successful candidate will provide infrastructure services, enable innovation and leverage IT trends that can create business value. They will ensure effective provision, support and maintenance of all IT hardware and 3rd party software.
Skills and Experience
Essential:
- Significant relevant experience in user/desktop/server/infrastructure support.
- Strong oral and written communication skills.
- Demonstrable knowledge and understanding of working with the relevant technologies:
- Virtualisation of Server environments.
- Windows Servers/Desktop operating systems.
- Active Directory and Group Policy
- Networking (Routers, Switches and Firewalls), VLANs and IP Routing.
- Cloud based Office 365 email
- Ability to work well under pressure.
- A passion for technology and a desire to keep up with the latest developments.
- Ability to perform out of hours maintenance as required.
- Applicants must have the right to work in the UK as we do not hold a sponsorship licence.
Desirable:
- Formal certification in a relevant area.
- Experience of ISO/IEC 27001
Salary
Competitive salary, commensurate with skills and experience
Hours & Location
Full time 37.5 hrs per week Monday-Friday
Fully office based in Norwich, no remote/hybrid options
Benefits
- 25 days holiday plus public holidays + up to 3 days Long Service entitlement
- Birthday day off
- Enhanced Workplace Pension
- Employee Assistance Programme – free access to wellbeing and support tools
- GP24 – free unlimited 24/7 access to a GP
- Group Life Insurance
- Training and development opportunities
- Free car parking for all staff, two private car parks
- Electric vehicle charging points
- Locker rooms with showers and hairdryer
- Fully air-conditioned offices
- Free football car parking on Norwich City FC match days
- Monday Motivation – Free treats on Mondays
- Access to discounted local bus travel
3rd Line Engineer in Norwich employer: Moneyfacts Group
At Moneyfacts Group, we pride ourselves on being an excellent employer, offering a dynamic work culture in the heart of Norwich. Our commitment to employee growth is evident through mentorship opportunities and a focus on professional development, alongside a competitive salary and comprehensive benefits package that ensures our team members feel valued and supported in their roles.
