Customer Journey & Content Specialist (AI & SEO) – Norwich

Customer Journey & Content Specialist (AI & SEO) – Norwich

Norwich Full-Time 27000 - 33000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Create engaging content and optimise user journeys to enhance customer experience.
  • Company: Join Moneyfacts Group plc, a leader in financial comparison services.
  • Benefits: Flexible working hours, competitive salary, and opportunities for personal growth.
  • Other info: Exciting role with potential for career advancement in a supportive team.
  • Why this job: Shape customer experiences while working with AI and SEO in a dynamic environment.
  • Qualifications: Experience in content creation and understanding of SEO principles.

The predicted salary is between 27000 - 33000 £ per year.

Moneyfacts Group plc is seeking a Customer Journey & Content Specialist for Moneyfactscompare. co. uk.

You will own end-to-end content and user journeys, producing written, long-form and short-form video content, social media and podcasts to drive revenues and improve the customer experience.

You will collaborate with the SEO team to align content with Search Engines, AI platforms and Social channels, while keeping the customer needs at the forefront of all journeys.

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Customer Journey & Content Specialist (AI & SEO) – Norwich employer: Moneyfacts Group plc

At Moneyfacts Group plc, we pride ourselves on fostering a dynamic and innovative work environment in Norwich, where creativity meets collaboration. As a Customer Journey & Content Specialist, you will benefit from a supportive culture that prioritises employee growth through continuous learning opportunities and the chance to make a real impact on customer experiences. Join us to be part of a forward-thinking team that values your contributions and encourages you to thrive in the evolving landscape of AI and SEO.

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Contact Details:

Moneyfacts Group plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Journey & Content Specialist (AI & SEO) – Norwich

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Moneyfacts Group plc and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Moneyfacts Group plc are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Moneyfacts Group plc on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Moneyfacts Group plc. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Customer Journey & Content Specialist (AI & SEO) – Norwich

Content Creation
SEO Knowledge
Video Production
Social Media Management
Podcast Production
Customer Journey Mapping
Collaboration Skills

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Moneyfacts Group plc. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Moneyfacts Group plc:Show us that you’ve done your homework! In your application, briefly mention what you admire about Moneyfacts Group plc’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Moneyfacts Group plc

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Moneyfacts Group plc will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Moneyfacts Group plc, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.