At a Glance
- Tasks: Drive user engagement and create innovative content for a leading comparison site.
- Company: Join Moneyfactscompare.co.uk, an independent site with millions of visitors each year.
- Benefits: Enjoy 25 days holiday, enhanced pension, free GP access, and more perks.
- Other info: Fully office-based role in Norwich with excellent career development opportunities.
- Why this job: Make a real impact by optimising customer journeys and inspiring users.
- Qualifications: Experience in digital content production and strong SEO knowledge required.
The predicted salary is between 36000 - 60000 £ per year.
Moneyfactscompare.co.uk is the comparison site with a difference. Completely independent and committed to providing the most up-to-date and impartial financial information possible to consumers, Moneyfactscompare.co.uk has over 5.2 million unique visitors each year. Every month hundreds of thousands of consumers compare Savings, ISAs, Mortgages, Insurance, Business Deposits and Commercial Lending.
This is a fantastic opportunity to join our website team as a Customer Journey & Content Specialist. You will be responsible for user engagement on Moneyfactscompare.co.uk, acting as a subject matter expert in content and user journey. You will be tasked with driving new and innovative content aimed at increasing revenues earned. The role will involve producing, writing and optimising content for the end-to-end customer experience to ensure the needs of the customer remain at the forefront of all journeys. This may include written, long form and short form video, social media and podcasts. The successful candidate will ensure we are utilising content to inspire customers and allow them to quickly and easily find the information and products that suit their needs. Working closely with our SEO Specialist, the post holder will be tasked with aligning content goals and outcomes across Search Engines, AI platforms and Social platforms.
Essential Experience & Skills
- Previous experience working in a digital content production role for a consumer facing brand
- Extensive working knowledge of SEO
- Experience writing for AI platforms
- Strong AI proficiency with a desire to keep up to date with changing technologies
- Strong analytical skills to measure and report on success of content activities
- Skills in creating and editing short form video content
- Ability to work well as part of a team
- Experience of managing people
- Willingness to be hands-on
- Excellent communication skills, both written and oral
- Flexible with a professional attitude
Applicants must have the right to work in the UK as we do not have a sponsorship licence.
Desirable
- Previous experience producing or managing production of social content
- Previous experience in financial services industry, or comparison website
- Previous experience of AB Testing
Salary
Competitive Salary, commensurate with skills and experience
Hours and Location
Full time 35 hrs per week Monday – Friday 9am-5pm Fully office based from Norwich, no remote working or hybrid options available.
Benefits
- 25 days holiday plus public holidays + up to 3 days Long Service entitlement
- Birthday day off
- Enhanced Workplace Pension
- Employee Assistance Programme – free access to wellbeing and support tools
- GP24 – free unlimited 24/7 access to a GP
- Group Life Insurance
- Training and development opportunities
- Free car parking for all staff, two private car parks
- Electric vehicle charging points
- Locker rooms with showers and hairdryer
- Fully air-conditioned offices
- Free football car parking on Norwich City FC match days
- Monday Motivation – Free treats on Mondays
- Access to discounted local bus travel
Customer Journey & Content Specialist in Norwich employer: Moneyfacts Group plc
Moneyfacts Group plc is an exceptional employer located in the vibrant city of Norwich, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from comprehensive growth opportunities, including training in SEO and AI, while enjoying a supportive environment that values innovation and customer-centric approaches. With a focus on engaging content across various formats, this role provides a unique chance to make a meaningful impact in the financial comparison sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Journey & Content Specialist in Norwich
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We think you need these skills to ace Customer Journey & Content Specialist in Norwich
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Moneyfacts Group plc.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Moneyfacts Group plc's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Moneyfacts Group plc
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Moneyfacts Group plc.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at Moneyfacts Group plc will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Moneyfacts Group plc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
