At a Glance
- Tasks: Manage and support technical infrastructure, ensuring availability and security standards.
- Company: Join Moneyfacts Group, the UK's leading financial product data provider.
- Benefits: Competitive salary, 25 days holiday, enhanced pension, and free GP access.
- Other info: Fully office-based role in Norwich with excellent career development opportunities.
- Why this job: Be part of a pioneering team shaping financial comparison technology.
- Qualifications: Experience in IT support, strong communication skills, and relevant certifications.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for an experienced 3rd Line Engineer to join our IT team to manage and support the technical infrastructure, including networks, servers, desktops, telephony and office equipment.
The role will be responsible for ensuring availability and adherence to security standards and provide support to internal and external customers, meeting agreed service levels. The successful candidate will provide infrastructure services, enable innovation and leverage IT trends that can create business value. They will ensure effective provision, support and maintenance of all IT hardware and 3rd party software.
Skills and Experience:
- Significant relevant experience in user/desktop/server/infrastructure support.
- Strong oral and written communication skills.
- Demonstrable knowledge and understanding of working with the relevant technologies:
- Virtualisation of Server environments.
- Windows Servers/Desktop operating systems.
- Active Directory and Group Policy.
- Networking (Routers, Switches and Firewalls), VLANs and IP Routing.
- Cloud based Office 365 email.
- Ability to work well under pressure.
- A passion for technology and a desire to keep up with the latest developments.
- Ability to perform out of hours maintenance as required.
- Applicants must have the right to work in the UK as we do not hold a sponsorship licence.
- Formal certification in a relevant area.
- Experience of ISO/IEC 27001.
Benefits:
- Competitive salary, commensurate with skills and experience.
- Hours: Fully office based in Norwich, no remote/hybrid options.
- 25 days holiday plus public holidays + up to 3 days Long Service entitlement.
- Birthday day off.
- Enhanced Workplace Pension.
- Employee Assistance Programme – free access to wellbeing and support tools.
- GP24 – free unlimited 24/7 access to a GP.
- Group Life Insurance.
- Training and development opportunities.
- Free car parking for all staff, two private car parks.
- Electric vehicle charging points.
- Locker rooms with showers and hairdryer.
- Fully air-conditioned offices.
- Free football car parking on Norwich City FC match days.
- Monday Motivation – Free treats on Mondays.
- Access to discounted local bus travel.
3rd Line Engineer in Norwich employer: Moneyfacts Group
Moneyfacts Group plc is an exceptional employer, offering a dynamic work environment in Norwich where innovation and technology thrive. With a strong commitment to employee growth, we provide extensive training opportunities, a competitive salary, and a comprehensive benefits package that includes generous holiday allowances and wellness support. Our fully office-based culture fosters collaboration and camaraderie, making it an ideal place for passionate IT professionals to advance their careers while contributing to the UK's leading financial data provider.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Engineer in Norwich
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Moneyfacts Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Moneyfacts Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Moneyfacts Group!
✨Direct Apply to Moneyfacts Group
Let's not forget to apply directly through the Moneyfacts Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 3rd Line Engineer in Norwich
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Moneyfacts Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Moneyfacts Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Moneyfacts Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
