Regulatory Compliance Manager

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values.

This role will lead the Regulatory Compliance function with a dual focus on central compliance oversight and product compliance advisory across the firm’s payments and MiFID‑regulated entities. This individual is responsible for maintaining a robust compliance framework covering governance, policies, monitoring, training, regulatory engagement, and risk assessment—while providing expert advisory to product, technology, and commercial teams. The Regulatory Compliance Manager will ensure that the business model, new and existing products, features, and business initiatives comply with Payment Services Regulations, and MiFID II. The Regulatory Compliance Manager will serve as a strategic partner to the business, supporting growth by embedding regulatory expectations into design and decision‑making, fostering a culture of compliance, and proactively identifying and managing regulatory risks.

Role Responsibilities

• Regulatory Liaison: Focal point for communications with and coordinating responses for the regulators (e.g. FCA, FOS, PSR).
• Compliance Advisory: Provide guidance on MiFID and Payment Services Regulations, including but not limited to CASS, Safeguarding, Consumer Duty, EMIR, Financial Promotions, Product Governance, Employee Compliance (e.g. Individual Accountability Regimes, Remuneration, Conflict of Interest etc).
• Business Enabler: Review new business / product changes proposed by commercial teams and provide Compliance input.
• Policy Management: Ensure creation, ongoing review and sign-off of policies through governance committees.
• Regulatory Change: Lead the regulatory change framework including horizon scanning, lead regulatory change initiatives, conduct impact assessments, and as necessary implement required actions or work with impacted stakeholders.
• Regulatory Reporting: Gather data, submit and/or provide advisory support on non-financial regulatory returns and notifications via RegData/Connect (e.g., Major Incident Reports, Complaints Returns, Directory Persons/SMF applications and EMIR Reporting).
• Compliance Universe: Map, document and maintain the firm’s Compliance Universe, from regulatory obligations to business controls and policies.
• Second Line Reviews:
• Financial Promotions: Conducting review and approval of financial promotions, marketing materials and mass client communications to support good customer outcomes.
• MiFID Onboarding: Lead and manage the second line of defence reviews of MiFID client onboarding, including appropriateness and client categorisation.
• Complaints Handling: Review and/or draft responses for escalations to the Financial Ombudsman Service.
• Governance Support: Produce and enhance Management Information for Board and Committee reporting.
• Management: Manage a small regulatory compliance team, ensuring both ongoing and ad-hoc workload is executed to support the needs of the business.

What we’re looking for

Knowledge and Experience:

• Essential:
• Background in managing regulatory compliance team(s).
• Strong knowledge of PSRs 2017, MiFID, Conduct of Business Rules.
• Experience working within a MiFID firm, Bank, PSP, EMI or Regulator.
• Experience in liaising with regulators (e.g. FCA, FOS, PSR).
• Experience in implementing new regulatory changes e.g. Consumer Duty, Operational Resilience, Safeguarding.
• Strong compliance advisory background in the protection of client money and trade reporting requirements (e.g. CASS 7, Safeguarding and EMIR Reporting).
• Experience in preparing and submitting regulatory notifications and returns to the FCA (SUP 15 notifications, Major Incident Reporting, Breach Reporting).
• Desirable:
• Experience in managing SMCR and PSD individual accountability programs (incl. submitting SMF applications).
• Industry accredited professional qualifications e.g. CISI, ICA.

Skills and Competencies:

• The ability to work under pressure in a fast-paced dynamic environment.
• Good organisational skills including prioritisation.
• Clear communicator, both verbal and written (i.e. presenting at committees, report writing, board packs).
• Influencing skills, with ability to balance commercial needs and regulatory risk.
• Proficient in Microsoft Office suite of applications.

Please note: This position is full-time, permanent. The role is expected to be office-based in London as part of the UK Risk & Compliance team. However, we have an agile flexible working policy which enables you to work up to 2 days from home if desired.

What you get in return:

This role offers a competitive salary and discretionary bonus, plus a benefits package including private medical health insurance.

Interested?

If the role sounds like you, we invite you to upload a copy of your CV by clicking on the Apply button.

Start Date: ASAP

Diversity and Inclusion:

Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams.