DescriptionPosition at MoneycorpWelcome to MoneycorpMoneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported 79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.
Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We're restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.
Your Next ChallengeThe Digital Product Manager will play a key role in shaping and delivering Moneycorp's digital customer experience, with primary responsibility for the evolution of the Client Portal and Mobile App. The role will be responsible for understanding customer needs, defining product priorities, and working with cross-functional teams to deliver intuitive, scalable and commercially valuable digital solutions.
Working closely with technology, design, operations, commercial teams, compliance and senior stakeholders, the Digital Product Manager will manage products through the full lifecycle, from discovery and roadmap definition through to delivery, adoption and continuous improvement.
While focused predominantly on customer-facing digital channels, the role will also support the development of Moneycorp's broader digital ecosystem, including API and Host-to-Host (H2H) capabilities, helping to ensure a seamless and connected experience for clients across multiple interaction channels.
The successful candidate will combine strategic thinking with strong execution skills, balancing customer needs, commercial objectives and technical considerations. They will also contribute to strengthening product management practices and Agile ways of working across the organisation.
What We're Looking For:
Knowledge and Experience:5+ years' experience in Digital Product Management, or a combination of Product Owner and Product Manager roles, including ownership of product roadmaps, digital platforms and mobile applications.
Experience working closely with software engineering teams to deliver digital solutions in Agile environments.
Strong understanding of digital customer journeys, user experience principles and data-driven product development, using customer insights and analytics to inform decisions and measure outcomes.
Exposure to API-based products, integrations, platform capabilities or Host-to-Host (H2H) solutions is desirable.
Experience within Financial Services, FinTech, Payments or a regulated environment.
Skills:
Strong stakeholder management, communication and influencing skills, with the ability to challenge constructively and drive outcomes.
Structured thinking and problem-solving capabilityStrong organisational and time management skills Education: Bachelor's degree or equivalent professional experience.
Product Management, Agile, Scrum or related professional certifications are desirable.
Key Responsibilities:
Product OwnershipContribute to product strategy and translate business objectives into clear priorities, delivery plans and measurable customer and commercial outcomes.
Own product initiatives end-to-end, ensuring solutions deliver value, support ROI objectives and are measured against defined success metrics.
Delivery & Backlog ManagementOwn and prioritise the product backlog, defining clear requirements and ensuring alignment to business priorities and roadmap objectives.
Partner closely with technology teams to deliver high-quality solutions, supporting testing, release readiness and the resolution of delivery risks and blockers.
Stakeholder Management & ReportingAct as the primary bridge between business and technology teams, building strong relationships across key stakeholder groups.
Provide clear reporting on progress, risks and outcomes, balancing competing priorities and driving informed decision-making.
Delivery Discipline & Time ManagementManage multiple initiatives simultaneously, ensuring work is effectively planned, prioritised and delivered on time.
Balance speed, quality and control, maintaining strong attention to detail throughout the delivery lifecycle.
Team Contribution & Capability BuildingContribute to the development of product management best practice, governance and Agile ways of working across the Digital Product function.
Share knowledge, support colleagues and help drive consistency in product delivery standards and processes.
Learning & GrowthStay informed on market trends, customer needs and competitor developments to identify opportunities for innovation and product enhancement.
Continuously seek feedback, develop expertise and take increasing ownership of product decisions and outcomes.
Please note: This is a full-time, permanent position based onsite in our London office. Interested?
If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now buttonFostering a culture of belonging and inclusivityWe're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organisation through initiatives like our DE&I focus groups and value champion network. Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.
Product Manager - Digital in London employer: Moneycorp
At Moneycorp, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Coventry where collaboration and innovation thrive. Our commitment to employee growth is evident through continuous learning opportunities and a culture that values inclusivity and belonging, ensuring every team member feels empowered to contribute to our shared success. With competitive salaries and a comprehensive benefits package, including private medical health insurance, we support our employees in achieving both personal and professional fulfilment.
