CRM Marketing Consultant - Hybrid working in London

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and our proprietary technology. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.

As Marketing & Communications Executive, you will help deliver clear, consistent and engaging communications across the Moneycorp Group, while leading marketing activity for the Financial Institutions Group (FIG) and Moneycorp Bank. You will work closely with stakeholders across the business to plan content, draft and coordinate communications, and ensure messaging is accurate, timely and aligned with our brand and tone of voice. You will act as the lead day-to-day marketing contact for FIG and Moneycorp Bank.

Role Responsibilities

• Develop and deliver clear, practical marketing plans for the Financial Institutions Group (FIG) and Moneycorp Bank, aligned with business priorities and the wider Group Marketing strategy.
• Act as the lead day-to-day marketing contact for FIG and Moneycorp Bank, building a strong understanding of their audiences, propositions and commercial objectives.
• Plan and deliver integrated campaigns across email, social media, digital, print, content and events, managing activity from initial brief and stakeholder alignment through to approvals, delivery and review.
• Lead end-to-end event delivery, including event selection, booth design and production, sponsorship deliverables, budgets, logistics, supplier and organiser liaison, promotion, on-site coordination and post-event follow-up.
• Manage effective collateral, presentations and sales-support materials for FIG and Moneycorp Bank, working with Product, Sales, Design, Legal and Compliance as required.
• Support marketing activity for the development of the US Bank, adapting Group messaging and materials and coordinating with relevant Group and US stakeholders.

Group communications, content and brand

• Support the planning and delivery of clear, consistent Group communications across email, corporate social media, internal channels and external communications.
• Draft, edit and coordinate content for employees, clients, prospects, partners and other external stakeholders, adapting the message and tone for each audience and channel.
• Own and maintain a joined-up communications and content calendar, coordinating inputs, approvals and publication dates across the Group.
• Manage day-to-day social media activity across all Moneycorp brand channels, including planning, copywriting, scheduling, stakeholder approvals and performance monitoring.
• Act as a brand ambassador, helping stakeholders apply Moneycorp's brand, messaging and tone of voice consistently across communications, campaigns, events and collateral.
• Coordinate website updates and page builds through the CMS, working with Digital Marketing colleagues and business stakeholders to keep content accurate, current and aligned with the wider customer journey.
• Support client and service communications, working with business, Legal and Compliance stakeholders to ensure communications are clear, accurate and issued through the right channels.
• Maintain accurate budget records, track committed and actual spend, and flag variances or risks promptly.

Performance and reporting

• Produce regular reporting across communications, campaigns, social media, events and business-division marketing activity.
• Use channel and campaign data to assess reach, engagement, effectiveness and return on investment, and recommend practical improvements.
• Ensure marketing and event activity is recorded accurately and consistently in the CRM, supporting effective follow-up, reporting and measurement.

What we're looking for / Skills that will help you in the role

• Strong writing, editing and proofreading skills, with the ability to adapt messages for different audiences and channels.
• Experience of end-to-end event management, including booth or stand production, logistics, supplier liaison, promotion and follow-up.
• Experience creating and managing marketing collateral, presentations and sales-enablement materials.
• A good eye for creative design.
• Strong project management and organisational skills, with the ability to manage multiple deadlines and stakeholders.
• Strong analytical and problem-solving skills, with experience using performance data to improve activity.
• Experience in financial services, B2B marketing or another regulated industry is desirable.

Skills

• Strong working knowledge of the full Microsoft suite, including Word, Excel, PowerPoint, Outlook and Teams.
• Practical experience using Canva, HubSpot, Microsoft Dynamics 365, Contentful and Apollo, or comparable platforms.
• Experience managing and publishing content across the main corporate social media platforms, using native or third-party scheduling and analytics tools.

Please note: This is a full-time opportunity offering a hybrid working environment, with an expectation of three days per week in the London Office. This role offers a competitive salary, plus a benefits package including private medical health insurance.

As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through Employee Engagement initiatives and value champion networks.