Senior Payment Operations Executive

Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award‑winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology. Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.

Your Next Challenge

• To deliver excellent payments operations support to the Financial Institutions Group (FIG) and its clients as a senior team member.
• To ensure all payments and reports are completed accurately, compliantly and within deadlines.
• To drive process innovation, project delivery and enhancements to team controls.
• To work collaboratively with all other business areas to include the Group Treasury, Finance, Product Management, Technology and Compliance.

Role Responsibilities

• Payment Operations
  • Ensure all payments are completed accurately, compliantly and on‑time.
  • Investigate payment issues to resolution, engaging banking partners and clients impacted.
  • Act as payment specialist for formatting and industry best practice.
  • Process client payments via SWIFT, Fedwire.
  • Create payment templates and process test payments for new clients.
  • Ensure deals are accurately processed within internal payment systems.
• FIG Business
  • Provide exceptional service to the FIG business in sales, dealing and logistics.
  • Collaborate and add value to the successful operation of the business.
  • Undertake business critical reporting.
• Management Federal Reserve Account
  • Prefund and defund the Federal Reserve Account.
  • Monitor FED account for incoming Federal Reserve deposits.
  • Balance‑manage the FED account to ensure compliance with Federal Reserve policies.
• Reporting & Reconciliations
  • Perform intraday and business close account balancing and submit critical reporting to Group Treasury.
  • Undertake daily funding forecasting and ensure sufficient payment liquidity.
  • Perform bank reconciliations.
  • Report and resolve unsettled client transactions.
  • Create Excel reporting using formulas, links, macros.
• Senior Responsibilities
  • First escalation point for FIG Payment Operations.
  • Team leader responsibilities to cover team management absence.
  • Lead team training.
  • Lead interdepartmental meetings.
  • Ensure live procedure documentation for team processes.
• Operational Excellence
  • Drive team innovation to continually improve processes.
  • Undertake projects.
  • Enhance team controls.
  • Mitigate operational risk.

What We’re Looking For

• Knowledge and Experience
  • Experience in operations, working in a deadline‑oriented and fast‑paced environment.
  • Experience in collaboration and adding value to the business.
  • Experience in delivering change to improve processes and reduce operational risk.
  • Experience in training and supporting junior team members.
  • Knowledge of SWIFT payments advantageous.
• Skills and Competencies
  • High level of accuracy, well organised and articulate.
  • The ability to work under pressure in a fast‑paced environment.
  • Good organisational and prioritisation skills.
  • Excellent communication, both written and verbal.
  • Ability to build relationships with people at varying levels of seniority.
  • Ability to automate Excel processes using formulas, links and macros.

This position is full‑time, permanent. The role is expected to be office‑based in London as part of the FIG Payment Operations Team. We have an agile flexible working policy which allows you to work up to two days from home if desired.

What you get in return

This role offers a competitive salary with bonus, plus a comprehensive benefits package including 25 days holiday plus a day off for your birthday, pension, BUPA private medical health insurance and more. We are an Equal Opportunity Employer. We are committed to creating a workplace where every individual feels valued, respected, and included. We actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organization through initiatives such as our DE&I focus groups and value champion network.