Regulatory Operations Manager - Risk
Regulatory Operations Manager - Risk

Regulatory Operations Manager - Risk

London Full-Time 43200 - 72000 £ / year (est.) Home office (partial)
M

At a Glance

  • Tasks: Lead regulatory operations and ensure compliance in a dynamic financial environment.
  • Company: Join Moneycorp, a global leader in FX and international payments with over 40 years of experience.
  • Benefits: Enjoy a competitive salary, 25 days holiday, private medical insurance, and hybrid work options.
  • Why this job: Be part of a passionate team driving innovation in a collaborative and inclusive culture.
  • Qualifications: 5+ years in regulatory operations; understanding of PSD2 and MiFID II is essential.
  • Other info: This is a full-time, permanent role based in London with opportunities for growth.

The predicted salary is between 43200 - 72000 £ per year.

Description

Who We Are

Moneycorp is a thriving dynamic business with an excellent reputation helping Corporate and Private Clients with their FX and International Payments requirements for over 40 years. As a globally expanding business, our footprint covers UK & Ireland, Europe, USA, Canada, Hong Kong, UAE, Gibraltarand Brazil!

With 600+ employees, Moneycorp prides itself in attracting some of the world’s top talent and the people who work at Moneycorp are truly behind its continued success. As Moneycorp continues to expand into new territories, there are considerable opportunities for growth for newcomers and the learning possibilities are endless. We welcome you to be part of a team which has a passion for the business, all within a collaborative and supportive working environment that has ultimately translated to a unique exciting business. To find out more about our journeyclick here

Your Next Challenge

We are seeking a proactive and detail-oriented Regulatory Operations Manager – Risk to lead the operationalisation of key regulatory and risk frameworks within a PSD2 and MiFID II-regulated payments firm. Reporting to the COO, this role is central to ensuring adherence to second-line policies, operational resilience standards, and timely regulatory submissions, while supporting the firm’s broader governance and risk management objectives.

Key Responsibilities

Second-Line Policy Operationalisation

  • Lead the implementation and oversight of second-line policies, including:
  • Consumer Duty: Embed customer-centric outcomes across operational processes.
  • Third-Party Risk Management (TPRM): Oversee onboarding, due diligence, and ongoing monitoring of third-party providers
  • Customer Due Diligence (CDD): Ensure effective execution of CDD and KYC processes.
  • Outsourcing:Maintain firms outsourcing requirements to ensure compliance with outsourcing framework
  • Offboarding: Manage compliant and customer-sensitive offboarding procedures.
  • Translate policy requirements into practical, scalable operational processes.
  • Operational Resilience & Governance

    • Ensure adherence to the firm’s Operational Resilience Framework, including scenario testing, impact tolerance tracking, and incident response readiness.
    • Coordinate with internal teams to maintain and test business continuity and disaster recovery plans.
    • Support the COO in embedding resilience into day-to-day operations and strategic planning.

    Deadline and Submission Oversight

    • Maintain a centralised calendar of all regulatory and internal submission deadlines.
    • Ensure timely and accurate delivery of required reports, attestations, and filings.
    • Liaise with Compliance, Risk, and Legal teams to track and escalate any delays or risks to submission timelines.

    Programme Management and Delivery

    • Lead the programme management and delivery of large regulatory deliverables.
    • Ensure projects are delivered on time, within scope, and within budget.
    • Coordinate with cross-functional teams to ensure successful project execution.

    Process Improvement & Controls

    • Identify and implement process improvements to enhance efficiency, control, and auditability.
    • Support automation and tooling initiatives to reduce manual effort and improve data integrity.

    Stakeholder Engagement

    • Act as a key liaison between Operations, Compliance, Risk, and Technology teams.
    • Support the COO in board reporting, regulatory engagement, and operational risk management.

    Audit & Assurance

    • Prepare for and support internal and external audits and regulatory inspections.
    • Maintain comprehensive documentation and audit trails for all operational processes.

    Person Specification

    Skills & Experience

    • Proven experience (5+ years) in regulatory operations, risk, or compliance within a financial services or payments firm.
    • Strong understanding of PSD2, MiFID II, and UK regulatory expectations.
    • Experience operationalising second-line policies and managing cross-functional initiatives.
    • Familiarity with operational resilience frameworks and risk governance.
    • Excellent organisational, communication, and stakeholder management skills.
    • Ability to manage multiple priorities in a fast-paced, regulated environment.

    Preferred Qualifications

    • Degree in Finance, Law, Risk Management, or a related field.
    • Professional certifications (e.g., ICA, CISI, IRM) are advantageous.
    • Experience working with the FCA or other European regulators.

    Personal Attributes

    • Detail-oriented and organized
    • Ability to work under pressure and meet tight deadlines
    • Strong stakeholder management skills
    • Proactive and self-motivated

    Please note: This is a full-time, permanent position based in our London office with an opportunity to work hybrid.

    What you get in return: This role offers a competitive salary along with a benefits package including 25 days holiday plus a day off for your birthday, a pension scheme, BUPA private medical insurance, and more.

    Interested?

    If the role sounds like you, we invite you to upload a copy of your CV by clicking on theApplybutton.

    Fostering a culture of belonging and inclusivity

    We\’re committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organisation through initiatives like our DE&I focus groups and value champion network.

    Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.

    Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.

    Connect with us

    For company news, announcements and market insights, visit ourNews Hub .

    You can also find Moneycorp onFacebook ,Twitter UK ,Twitter Americas ,Instagram ,LinkedIn , where you can discover how we are leading the way in global payments and currency risk management.

    #J-18808-Ljbffr

    Regulatory Operations Manager - Risk employer: Moneycorp Bank Limited

    At Moneycorp, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work culture that fosters inclusivity and values diversity. With a competitive salary and comprehensive benefits package, including 25 days of holiday plus a birthday off, our London office provides ample opportunities for professional growth and development in the dynamic field of regulatory operations. Join us to be part of a passionate team dedicated to driving meaningful change and innovation in the financial services sector.
    M

    Contact Detail:

    Moneycorp Bank Limited Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Regulatory Operations Manager - Risk

    ✨Tip Number 1

    Familiarise yourself with PSD2 and MiFID II regulations. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to the role and the industry.

    ✨Tip Number 2

    Network with professionals in regulatory operations and risk management. Engaging with industry peers can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.

    ✨Tip Number 3

    Showcase your experience in managing cross-functional initiatives. Be prepared to discuss specific examples where you've successfully led projects that align with the responsibilities of the Regulatory Operations Manager role.

    ✨Tip Number 4

    Research Moneycorp's culture and values. Understanding their commitment to inclusivity and collaboration will allow you to tailor your conversations during interviews, showing that you're a great fit for their team.

    We think you need these skills to ace Regulatory Operations Manager - Risk

    Regulatory Compliance Knowledge
    Risk Management Expertise
    Operational Resilience Frameworks
    Project Management Skills
    Stakeholder Engagement
    Policy Implementation
    Customer Due Diligence (CDD)
    Third-Party Risk Management (TPRM)
    Attention to Detail
    Strong Communication Skills
    Organisational Skills
    Ability to Work Under Pressure
    Process Improvement
    Audit Preparation and Support
    Familiarity with PSD2 and MiFID II

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in regulatory operations, risk management, and compliance. Use keywords from the job description to demonstrate your fit for the role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of PSD2 and MiFID II regulations. Explain how your skills and experiences align with the responsibilities outlined in the job description.

    Highlight Relevant Achievements: In your application, focus on specific achievements that demonstrate your ability to manage regulatory frameworks and operational resilience. Use metrics where possible to quantify your impact.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.

    How to prepare for a job interview at Moneycorp Bank Limited

    ✨Understand Regulatory Frameworks

    Make sure you have a solid grasp of PSD2 and MiFID II regulations. Be prepared to discuss how these frameworks impact operational processes and risk management in financial services.

    ✨Showcase Your Experience

    Highlight your previous experience in regulatory operations or compliance, especially any specific projects where you operationalised second-line policies. Use concrete examples to demonstrate your skills.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving abilities in high-pressure situations. Think about past experiences where you had to manage multiple priorities and how you ensured compliance under tight deadlines.

    ✨Engage with Stakeholders

    Discuss your approach to stakeholder management. Be ready to explain how you’ve successfully liaised between different teams, such as Operations, Compliance, and Risk, to achieve common goals.

    Regulatory Operations Manager - Risk
    Moneycorp Bank Limited
    M
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