Global Head of Client Experience & Insights in City of London

A global payments organisation is seeking a Group Head of Client Experience to lead the development of their CX programme. This role involves ensuring the voice of the client shapes business strategies and enhances client satisfaction. The ideal candidate will have a strong analytical background and experience in customer insights management. The position offers a full-time role with flexibility to work remotely for up to two days a week. #J-18808-Ljbffr