Product Designer

Job Brief

The Customer Strategy area owns the end-to-end creation of in-product messaging, content and experiences that drive action and help customers unlock the full value of Moneybox. We’re looking for a Product Designer to raise the quality bar for interaction, visual design, motion and product thinking across these high-impact surfaces. This is a high-autonomy role with real ownership—you’ll shape the underlying system and guidelines, not just the execution layer, tackling commercially aligned problems that increase clarity, conversion and long-term engagement.

Responsibilities

• Raise the quality bar for interaction, visual design, motion and product thinking within the Customer Strategy area and across the whole team.
• Partner closely with Product to deliver against commercially aligned briefs with measurable outcomes.
• Turn data and customer feedback into designs that clarify value and drive action.
• Collaborate with Content and Marketing specialists to draft and refine copy that is clear, concise and on-brand.
• Work closely with Engineering to ship designs with their craft intact.
• Co‑own the overall design language, underlying Design System(s) and guidelines.
• Seamlessly integrate the Moneybox brand into the product by collaborating closely with Brand Designers.
• Influence beyond your own area and articulate trade‑offs clearly.
• Use AI tools and build workflows to drive efficiency and enhance creativity.
• Deliver experiences across native iOS, Android and responsive web.
• Build WCAG AA accessibility standards into every decision.
• Work within a feature‑led or brand‑oriented Product Design role depending on team needs.

Qualifications

• 5+ years designing high‑quality digital products, with genuine native mobile experience.
• Strong visual craft and systems thinking, plus a solid grasp of accessibility standards.
• A balanced portfolio that also demonstrates product expertise, business and customer impact.
• Comfortable navigating ambiguity, evolving priorities and trade‑offs.
• Experienced in using research, behavioural insight and data to inform decisions where available.
• Strong ownership: you independently seek answers and make decisions when appropriate.
• An iterative approach and a growth mindset.
• Clear, confident communication across disciplines and levels.

Additional Experience

• Experience in financial services, banking, payments or other regulated environments.
• Experience with CMS tools (e.g. Contentful).
• Experience adopting AI within real workflows.

Commitment to Diversity, Equity & Inclusion

At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open‑minded and always willing to go the extra mile to ensure all applicants can present their full self and potential.