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- Tasks: Own and optimise People processes, ensuring smooth operations and compliance.
- Company: Join a dynamic scale-up focused on employee experience and operational excellence.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real impact on employee experiences and drive process improvements.
- Qualifications: 5+ years in People Operations, strong analytical skills, and HRIS experience.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
The People Operations Manager is responsible for ensuring our people processes, systems and policies run smoothly, efficiently and at scale.
What you’ll do
- Operational Excellence & Process Ownership
- Own and optimise the end-to-end People lifecycle processes (onboarding, offboarding, changes, probations, contract changes, references, etc.).
- Lead ongoing process improvement initiatives.
- Ensure all compliance requirements and regulatory expectations (i.e. SMCR) are met.
- Review and evolve internal People workflows ensuring they are scalable, simple, and employee-centric.
- Maintain robust documentation and knowledge bases for all People Ops processes.
- Partner closely with Finance and Payroll to ensure accurate, timely data flows and strengthen end-to-end pay-related processes.
- Act as system expert for HRIS (HiBob) and related People Tech (ATS, performance systems, integrations).
- Drive adoption, optimisation and cross-system integrations to improve automation and data accuracy.
- Partner with Finance, Payroll and the wider People team to ensure data integrity across all systems.
- Support development of People dashboards, reporting and insights that improve decision-making.
- Employee Experience & Service Delivery
- Oversee the People inbox/service desk and ensure timely, high-quality support to employees and managers.
- Lead People Operations service delivery, identifying bottlenecks and proactively improving turnaround times.
- Ensure onboarding and offboarding experiences are consistent, inclusive and aligned with our culture.
- Work with the Office Team to ensure a seamless operational experience for employees.
- Partner with Payroll and People Partners on the execution of pay cycles.
- Implement changes and updates made to our compensation and benefits structure.
- Monitor benefits take-up and keep up-to-date with external market trends.
- Collaborate with Reward on biannual salary benchmarking, develop recommendations on employee salary bands and update where appropriate in our compensation tool.
- Line manage and develop People Coordinator, fostering high performance and operational excellence.
- Act as a trusted partner to People and Talent Partners and wider organisation on People processes and policy interpretation.
- Support People Team initiatives, People Ops roadmap delivery and wider cultural/engagement initiatives.
- Contribute to broader People Team project work.
Who you are
- 5+ years’ experience as an owner in the People Operations space, ideally within a fast-paced scale-up or similar environment.
- You consider your skill level with excel/google sheets advanced.
- You have a good level of core analytical skills.
- Demonstrable experience owning and improving People processes at scale.
- Strong HRIS experience (HiBob preferred; experience with workflows, automations or integrations is a plus).
- Solid understanding of UK employment law, compliance requirements and best-practice People Ops governance.
- Experience managing or coaching junior team members.
Experience and skills
- Highly organised, process-driven and able to simplify complexity.
- A continuous improvement mindset with proven ability to streamline, automate and optimise workflows.
- Strong data literacy - comfortable working with reports, dashboards and People metrics.
- Excellent communication and stakeholder management skills.
- Thrives in a fast paced, evolving environment with shifting priorities.
- A proactive, low-ego team player who drives clarity and operational excellence and is keen to collaborate with other team members.
People Operations Manager employer: Moneybox
Contact Detail:
Moneybox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your answers to show how you align with their mission and how you can enhance their People Ops processes.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace People Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the People Operations Manager role. Highlight your experience in optimising people processes and any relevant HRIS expertise, especially with HiBob. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've improved people processes in the past and how you can bring that experience to StudySmarter. Keep it engaging and show us your personality!
Showcase Your Analytical Skills: Since data literacy is key for this role, don’t forget to mention your experience with reports and dashboards. We love candidates who can turn data into actionable insights, so give us the goods on your analytical prowess!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Moneybox
✨Know Your People Processes
Make sure you’re well-versed in the end-to-end People lifecycle processes. Brush up on onboarding, offboarding, and any compliance requirements like SMCR. Being able to discuss these confidently will show that you understand the core of the role.
✨Showcase Your Analytical Skills
Since the job requires strong analytical skills, prepare to discuss how you've used data to improve People processes in the past. Bring examples of reports or dashboards you've created and how they influenced decision-making.
✨Demonstrate Continuous Improvement Mindset
Be ready to share specific instances where you’ve streamlined or optimised workflows. Highlight your experience with HRIS systems like HiBob and any automations or integrations you've implemented to enhance efficiency.
✨Emphasise Team Collaboration
This role involves working closely with various teams, so be prepared to talk about your experience in stakeholder management. Share examples of how you’ve partnered with Finance, Payroll, or other departments to achieve common goals.
