At a Glance
- Tasks: Lead design for intuitive financial product experiences and tackle meaningful challenges.
- Company: Join Moneybox, an award-winning platform transforming wealth management for over 1.5 million users.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic team environment with a strong emphasis on innovation and user engagement.
- Why this job: Shape the future of finance by creating simple, engaging mobile experiences.
- Qualifications: 5+ years in digital product design with a focus on mobile and accessibility.
The predicted salary is between 60000 - 80000 £ per year.
Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they're saving and investing, buying their first home, or planning for retirement.
The PX (Product Excellence) team owns the product experiences across Savings, Investing and Pensions. They need to be simple, trustworthy and intuitive, even when the underlying financial products are complex.
We're looking for a Senior Product Designer to lead design for new product experiences and high-impact improvements in this area – in a high-ownership, evolving product environment. You'll tackle meaningful, ambiguous problems at pace and shape solutions that increase clarity, confidence and long-term engagement. You'll work on journeys that help customers get started, transfer existing products they might already have into Moneybox, understand their progress, manage contributions, and stay engaged with their financial wealth over time.
- Build clarity and trust by turning intricate financial concepts into simple, intuitive mobile experiences.
- Prototype quickly, validate with real users and use data to refine decisions.
- Deliver intuitive, high-quality experiences across native iOS, Android and responsive web.
- Champion AI-first design: Exploring how tools and automation can enhance efficiency, quality, and experimentation.
- Contribute to our design system to ensure consistency at scale.
- Influence beyond your squad, articulate trade-offs clearly and raise the quality bar.
5+ years designing digital products, with strong native mobile experience and knowledge of accessibility standards. Experience shipping complex features in financial services, banking, payments or other regulated environments. Experience using research, behavioural insight and data to inform decisions. Experience working with Large Language Models (LLMs) and Generative AI tools.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Designer (Customer Experience) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Moneybox!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Moneybox would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Moneybox through your school's career services!
We think you need these skills to ace Senior Product Designer (Customer Experience) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Designer (Customer Experience), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Designer (Customer Experience) position at Moneybox. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Moneybox
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
