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For Companies At a Glance
- Tasks: Assist customers via email and chat, addressing queries about mortgage advice and financial coaching.
- Company: Fast-growing FinTech company focused on innovative financial services.
- Benefits: Fully remote role offering flexibility and a chance to grow in a dynamic environment.
- Why this job: Join a vibrant team and make a real difference in customers' financial journeys.
- Qualifications: Personable, driven individuals with a passion for customer support.
- Other info: Exciting opportunity to contribute to a rapidly expanding company.
The predicted salary is between 30000 - 42000 £ per year.
A financial services company in the UK is seeking a Support team member for a fixed-term contract. You will interact with customers via emails and chats to address their queries and raise awareness of mortgage advice and financial coaching services. Ideal candidates are driven, personable, and excited about contributing to a fast-growing company. The role is fully remote, providing flexibility while supporting customers effectively.
Remote Support Executive – Contract (Fast-Growth FinTech) in London employer: Moneybox
Contact Detail:
Moneybox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Support Executive – Contract (Fast-Growth FinTech) in London
✨Tip Number 1
Get to know the company inside out! Research their services, especially around mortgage advice and financial coaching. This will help you connect with customers and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers via emails and chats, make sure you can convey information clearly and concisely. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for the role shine through. Being personable and excited about contributing to a fast-growing company can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so don’t hesitate. Make sure to highlight your relevant experience and how you can contribute to our support team.
We think you need these skills to ace Remote Support Executive – Contract (Fast-Growth FinTech) in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be personable and engaging in your tone.
Tailor Your Application: Make sure to tailor your application specifically for the Remote Support Executive role. Highlight any relevant experience you have with customer support, especially in financial services, to show us you're a great fit!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our fast-growing team.
How to prepare for a job interview at Moneybox
✨Know Your Stuff
Make sure you brush up on the basics of mortgage advice and financial coaching services. Familiarise yourself with common customer queries and how to address them. This will show that you're not just driven, but also knowledgeable and ready to help.
✨Show Your Personality
Since the role is all about interacting with customers, let your personable side shine through. Practice answering questions in a friendly and engaging manner. Think about how you can convey warmth and approachability, even through emails and chats.
✨Flexibility is Key
Being fully remote means you need to demonstrate your ability to work independently. Prepare examples of how you've successfully managed your time and tasks in a remote setting. This will reassure them that you can thrive in their fast-paced environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s growth and support strategies. This shows your genuine interest in contributing to their success and helps you gauge if it’s the right fit for you.
