At a Glance
- Tasks: Help customers achieve their retirement goals by improving our pension product experience.
- Company: Join an award-winning wealth management platform with a focus on customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and customer-centric solutions.
- Why this job: Make a real difference in people's financial futures while developing your product management skills.
- Qualifications: 3+ years in Product Management with strong analytical and communication skills.
The predicted salary is between 50000 - 65000 £ per year.
In this role, you’ll help customers build towards one of their most important long-term financial goals: retirement. We’re an award-winning wealth management platform, helping over 1.5 million people build wealth throughout their lives, whether they’re saving, investing, buying their first home, or planning for the future. Through our pension product, we want to make it easier for customers to understand their retirement savings, take action with confidence, and build towards their future over time.
We’re looking for a Product Manager to join our Pension and Investing team, helping shape how customers save and invest for retirement through Moneybox. This role is focused on improving the customer experience across our Pension product. You’ll work on journeys that help customers get started, transfer existing pensions into Moneybox, understand their progress, manage contributions, and stay engaged with their retirement savings over time.
Reporting to the Head of Product for Pension and Investing, you’ll work closely with Engineering, Design, Compliance, Operations, Marketing, Insight, and Customer Support to identify customer problems, shape product improvements, and deliver simple, effective, and compliant experiences. This role would suit someone who is customer-focused, structured, analytical, and comfortable working with complex financial products. You don’t need to be a pensions expert from day one, but you should be motivated to build strong domain knowledge and help customers feel more confident about retirement.
Key Responsibilities:
- Own and maintain the Retirement roadmap, working with the Head of Product for Pension and Investing to ensure priorities are clearly linked to customer needs, business goals, and product strategy.
- Identify, frame, and prioritise customer problems, using data, research, customer feedback, operational insight, and commercial context to decide where the team should focus.
- Lead product discovery for new opportunities, exploring customer needs, possible solutions, risks, dependencies, and success measures before moving into delivery.
- Ensure Engineering, Design, and wider stakeholders are aligned on what we are building and why.
- Work closely with Engineering and Design throughout delivery, making trade-offs, unblocking decisions, managing scope, and ensuring the team delivers high-quality customer experiences.
- Improve key parts of the Moneybox pension experience, including how customers get started, transfer pensions, contribute, understand their progress, and stay engaged over time.
- Partner with Compliance, Legal, Operations, Marketing, Insight, and Customer Support to ensure product changes are compliant, operationally robust, clearly communicated, and designed with good customer outcomes in mind.
- Monitor product performance and customer behaviour, using insight to identify opportunities to iterate, optimise, and improve the experience over time.
- Communicate clearly with stakeholders, sharing priorities, progress, decisions, risks, trade-offs, and results in a way that keeps teams aligned.
Qualifications:
- 3+ years’ experience in Product Management, ideally delivering digital customer experiences that improve conversion, engagement, retention, or customer understanding.
- Strong analytical capability, with confidence using data, research, and customer insight to identify opportunities, define success metrics, and make evidence-led product decisions.
- Experience working closely with Engineering and Design teams to define requirements, make trade-offs, and deliver high-quality customer-facing products.
- Strong communication and stakeholder management skills, with the ability to explain problems, decisions, risks, and recommendations clearly to different audiences.
- Good judgement in a regulated or complex environment, with an understanding of the importance of customer trust, risk management, and good customer outcomes.
- High ownership and curiosity, with a proactive approach to driving work forward and a willingness to build knowledge of pensions, retirement, and long-term financial planning.
- Experience in fintech, financial services, wealth, pensions, investments, or another regulated environment.
- Experience with experimentation, funnel optimisation, behavioural insight, or product-led growth.
- Familiarity with pensions, retirement planning, long-term saving, investing, or other products where customer trust and confidence are important.
Productmanager (M/V) in London employer: Moneybox
At Moneybox, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that values diversity and innovation. Our hybrid working model offers the flexibility to balance personal and professional commitments while providing ample opportunities for growth and mentorship within our talented mobile team in Greater London. Join us to take ownership of exciting projects and make a meaningful impact in the fintech space.
StudySmarter Expert Advice🤫
We think this is how you could land Productmanager (M/V) in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Moneybox!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Moneybox would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Moneybox through your school's career services!
We think you need these skills to ace Productmanager (M/V) in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Productmanager (M/V), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Productmanager (M/V) position at Moneybox. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Moneybox
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
