CRM Lifecycle Specialist - Engage & Retain (UK Hybrid) in London

CRM Lifecycle Specialist - Engage & Retain (UK Hybrid) in London

London Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
Moneybox

At a Glance

  • Tasks: Enhance customer engagement and execute lifecycle programs to boost retention.
  • Company: Moneybox, a dynamic fintech company in Greater London.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and user experience.
  • Why this job: Join a team that drives real impact in customer engagement and retention.
  • Qualifications: 3+ years of CRM experience, strong HTML knowledge, and familiarity with platforms like Braze.

The predicted salary is between 40000 - 50000 £ per year.

Moneybox, based in Greater London, is looking for an experienced CRM Lifecycle Executive to enhance customer engagement across various marketing channels.

This position plays a key role in executing lifecycle programs aimed at improving user retention and driving commercial value.

The ideal candidate has at least 3 years of CRM experience, a strong knowledge of HTML, and proven abilities with CRM platforms like Braze.

Applicants should be proactive self-starters with excellent communication skills and a collaborative mindset. #J-18808-Ljbffr

Moneybox

Contact Details:

Moneybox Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Lifecycle Specialist - Engage & Retain (UK Hybrid) in London

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Moneybox and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Moneybox are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Moneybox on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Moneybox. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace CRM Lifecycle Specialist - Engage & Retain (UK Hybrid) in London

CRM Experience
HTML
CRM Platforms (e.g., Braze)
Customer Engagement
User Retention Strategies
Commercial Value Enhancement
Proactive Self-Starter

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Moneybox. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Moneybox:Show us that you’ve done your homework! In your application, briefly mention what you admire about Moneybox’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Moneybox

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Moneybox will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Moneybox, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.