At a Glance
- Tasks: Lead and optimise people processes to enhance employee experience and operational excellence.
- Company: Join a dynamic financial tech company committed to diversity and inclusion.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with excellent career development opportunities.
- Why this job: Make a real impact on employee experiences in a fast-paced, innovative environment.
- Qualifications: 5+ years in People Operations with strong analytical and HRIS skills.
The predicted salary is between 36000 - 60000 £ per year.
The People Operations Manager is responsible for ensuring our people processes, systems and policies run smoothly, efficiently and at scale. This role owns the end-to-end employee lifecycle, drives operational excellence across the People function, and partners closely with Talent, People Partners, Finance and wider business stakeholders to deliver an exceptional employee experience.
What You'll Do
- Operational Excellence & Process Ownership
- Own and optimise the end-to-end People lifecycle processes (onboarding, offboarding, changes, probations, contract changes, references, etc.).
- Lead ongoing process improvement initiatives.
- Ensure all compliance requirements and regulatory expectations (i.e. SMCR) are met.
- Review and evolve internal People workflows ensuring they are scalable, simple, and employee-centric.
- Maintain robust documentation and knowledge bases for all People Ops processes.
- Partner closely with Finance and Payroll to ensure accurate, timely data flows and strengthen end-to-end pay-related processes.
- People Technology & Data
- Act as system expert for HRIS (HiBob) and related People Tech (ATS, performance systems, integrations).
- Drive adoption, optimisation and cross-system integrations to improve automation and data accuracy.
- Partner with Finance, Payroll and the wider People team to ensure data integrity across all systems.
- Support development of People dashboards, reporting and insights that improve decision-making.
- Employee Experience & Service Delivery
- Oversee the People inbox/service desk and ensure timely, high-quality support to employees and managers.
- Lead People Operations service delivery, identifying bottlenecks and proactively improving turnaround times.
- Ensure onboarding and offboarding experiences are consistent, inclusive and aligned with our culture.
- Work with the Office Team to ensure a seamless operational experience for employees.
- Reward & Benefits
- Partner with Payroll and People Partners on the execution of pay cycles.
- Implement changes and updates made to our compensation and benefits structure.
- Monitor benefits take-up and keep up-to-date with external market trends.
- Collaborate with Reward on biannual salary benchmarking, develop recommendations on employee salary bands and update where appropriate in our compensation tool.
- People Team Collaboration
- Line manage and develop People Coordinator, fostering high performance and operational excellence.
- Act as a trusted partner to People and Talent Partners and wider organisation on People processes and policy interpretation.
- Support People Team initiatives, People Ops roadmap delivery and wider cultural/engagement initiatives.
- Contribute to broader People Team project work.
Who You Are
- 5+ years’ experience as an owner in the People Operations space, ideally within a fast-paced scale-up or similar environment.
- You consider your skill level with excel/google sheets advanced.
- You have a good level of core analytical skills.
- Demonstrable experience owning and improving People processes at scale.
- Strong HRIS experience (HiBob preferred; experience with workflows, automations or integrations is a plus).
- Solid understanding of UK employment law, compliance requirements and best-practice People Ops governance.
- Experience managing or coaching junior team members.
Experience And Skills
- Highly organised, process-driven and able to simplify complexity.
- A continuous improvement mindset with proven ability to streamline, automate and optimise workflows.
- Strong data literacy - comfortable working with reports, dashboards and People metrics.
- Excellent communication and stakeholder management skills.
- Thrives in a fast paced, evolving environment with shifting priorities.
- A proactive, low-ego team player who drives clarity and operational excellence and is keen to collaborate with other team members.
Our Commitment to DE&I
At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential.
Working Policy
We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
Visa Sponsorship
At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.
Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance.
By sending us your application you acknowledge and agree to Moneybox using your personal data as described below. We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally. We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future.
If you would like to reach us then please email: [email protected] If you would rather we did not keep your details on file, you can contact us at: [email protected]
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Human Resources
People Operations Manager in Harrow employer: Moneybox
At Moneybox, we pride ourselves on being an exceptional employer that champions operational excellence and employee experience. Our collaborative work culture fosters continuous improvement and innovation, while our commitment to diversity, equity, and inclusion ensures that every team member can thrive. With a hybrid working policy and opportunities for professional growth, we empower our People Operations Manager to make a meaningful impact in a fast-paced environment located in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Manager in Harrow
✨Tip Number 1
Network like a pro! Reach out to your connections in the People Ops space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable discussing your achievements and how you've optimised processes in previous roles. The more you rehearse, the more confident you'll feel when it counts!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace People Operations Manager in Harrow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Operations Manager role. Highlight your experience in optimising people processes and any relevant HRIS expertise, especially with HiBob, to show us you’re the perfect fit!
Showcase Your Achievements:Don’t just list your responsibilities; we want to see what you’ve accomplished! Use specific examples of how you’ve improved processes or driven operational excellence in previous roles to really stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Moneybox
✨Know Your People Processes
Make sure you’re well-versed in the end-to-end employee lifecycle. Brush up on onboarding, offboarding, and any compliance requirements like SMCR. Being able to discuss these processes confidently will show that you understand the core of the role.
✨Showcase Your Analytical Skills
Since strong data literacy is key for this position, prepare to discuss your experience with HRIS systems, especially HiBob. Bring examples of how you've used data to improve processes or make decisions in previous roles.
✨Demonstrate Continuous Improvement Mindset
Be ready to share specific instances where you’ve streamlined workflows or optimised processes. Highlight your proactive approach to identifying bottlenecks and how you’ve successfully tackled them in the past.
✨Emphasise Team Collaboration
This role requires working closely with various stakeholders. Prepare to talk about your experience in collaborating with teams like Finance and Talent Partners, and how you’ve fostered a culture of operational excellence within your team.
