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For Companies At a Glance
- Tasks: Coordinate customer marketing campaigns and enhance customer engagement.
- Company: Join Moneybox, an award-winning app transforming personal finance.
- Benefits: Hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Make a real impact on customer experiences and drive business success.
- Qualifications: Experience in CRM and strong communication skills.
- Other info: Be part of a rapidly growing team with a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
About Moneybox
Moneybox is the award-winning app that helps you turn your money into something greater. We've brought saving, investing, home-buying, and retirement services all together into one simple app, so it's easier than ever to achieve your goals and build wealth, whatever your starting point.
Job Brief
Moneybox is growing rapidly, and our CRM team is no exception. We have more customers, more accounts, more content and more features than ever before. A key driver of that growth has been our ongoing communication and engagement with existing customers. The management of these communications (both automated and manual) is getting understandably more complex in line with the increasing number of products and features we offer.
We're looking for an experienced CRM Lifecycle Executive to coordinate our ever-growing customer marketing campaigns. This person will play a key role in building a more engaging and personalised experience for our community and in driving commercial value for the business.
The CRM Lifecycle Executive will have a strong focus on the end-to-end management of a customer's journey using owned touchpoints to deliver the best possible experience for the customer and for the business. They will be responsible for overseeing the use of owned channels to drive engagement, improve retention and maximise cross-sell. They will work closely with our mission-based teams (Wealth, Savings).
Crm Lifecycle Executive in England employer: Moneybox
Contact Detail:
Moneybox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crm Lifecycle Executive in England
✨Tip Number 1
Network like a pro! Reach out to people in the CRM space, especially those at Moneybox. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with customer engagement and marketing campaigns. This will help us see how you can add value to our team.
✨Tip Number 3
Be ready for the interview! Research Moneybox and come armed with ideas on how you can enhance our customer journey. We love candidates who are proactive and passionate about what we do.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our awesome team.
We think you need these skills to ace Crm Lifecycle Executive in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CRM Lifecycle Executive role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how your background makes you the perfect fit for Moneybox. Keep it engaging and personal.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've driven engagement or improved retention in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Moneybox
✨Know Your CRM Inside Out
Before the interview, make sure you understand the basics of CRM systems and how they can enhance customer engagement. Familiarise yourself with Moneybox's app features and think about how you can leverage them to improve customer journeys.
✨Showcase Your Campaign Management Skills
Prepare examples of past marketing campaigns you've managed, focusing on your role in driving engagement and retention. Be ready to discuss specific metrics that demonstrate your success and how you can apply those strategies at Moneybox.
✨Emphasise Personalisation
Since the role focuses on creating personalised experiences, think about how you can tailor communications to different customer segments. Bring ideas to the table on how to enhance customer interactions using data-driven insights.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the current challenges the CRM team faces or how they measure the success of their campaigns. This shows your genuine interest in the role and the company.
