At a Glance
- Tasks: Shape end-to-end public services to enhance financial wellbeing for customers.
- Company: Join the Money and Pensions Service, dedicated to improving lives.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and contribute to meaningful projects.
- Why this job: Make a real difference in people's lives by designing accessible services.
- Qualifications: Experience in service design and a passion for user-centred solutions.
Money and Pensions Service (MaPS) in Bedford is seeking a Service Designer to shape end-to-end services that enhance financial wellbeing for customers, including those in vulnerable circumstances. You will map current journeys, design future options, and work across offline and digital channels to improve accessibility and outcomes.
Join multidisciplinary teams, follow design governance and playbooks, and collaborate with policy leads, product managers, and SMEs to deliver user-centred service.
Service Designer — Shape End-to-End Public Services (Hybrid) employer: Money & Pensions Service
The Money & Pensions Service is an excellent employer, offering a dynamic and supportive work environment in Bedford where you can thrive as a National Debt Programme Procurement Lead. With a strong emphasis on career development and an inclusive culture, employees are encouraged to grow and innovate while contributing to meaningful projects that make a difference in people's lives. The hybrid working model further enhances work-life balance, making it an attractive place for those seeking rewarding employment.
Contact Details:
Money & Pensions Service Recruitment Team
