Product Manager

Join us at the Money and Pensions Service (MaPS) as a Data Product Manager and help shape the future of data-driven decision making. This is an exciting opportunity to work across the organisation, partnering with colleagues in Digital, Data & Analytics, Engineering, Customer Services, and Business teams to develop data products that deliver real value. You'll help unlock insights from customer interactions across our websites, helplines, and services, enabling colleagues to better understand customer behaviour, needs, and outcomes.

As a Data Product Manager, you will bridge business and technical teams, ensuring data is transformed into actionable insights, intuitive visualisations, and strategic products that support decision-making at every level. Your work will help colleagues make evidence-based decisions that improve services, enhance customer experiences, and maximise impact for the people MaPS supports. Working closely with analysts, engineers, and data governance specialists, you will take a product-led approach to developing trusted, high-quality data products. You will help define and manage data domains, champion robust data models, and ensure that governance standards, business rules, and agreed definitions are embedded into the design of products from the outset.

A strong advocate for Power BI and modern data visualisation techniques, you will ensure insights are accessible, meaningful, and aligned to business needs. This role is ideal for someone who is passionate about turning data into a strategic asset, bringing together technology, analytics, governance, and user needs to create products that drive informed decisions and better outcomes for both the organisation and the customers we serve.

Key Responsibilities:

• Product Development: Lead iterative development of data products aligned with user needs and organisational goals.
• Collaboration: Work closely with BI analysts, UI/UX designers, delivery managers, and engineers to enhance usability and accessibility.
• Stakeholder Engagement: Communicate effectively with diverse stakeholders, including those with varying levels of technical understanding.
• Adaptability: Be comfortable working with ambiguity and evolving requirements in a fast-paced environment.
• Governance & Compliance: Address legal, privacy, and governance issues early in the product lifecycle.
• Evidence-Based Decisions: Use product usage data and evidence to guide prioritisation and lifecycle decisions.
• External Value: Ensure products are accessible and valuable to external bodies including government and regulators.
• Product Management: Maintain roadmaps and backlogs; translate user needs into product outcomes.
• Community Contribution: Actively contribute to the wider product community at MaPS.

Essential Skills and Experience:

• Product management – experience managing data products or services such as business intelligence dashboards.
• Agile and Lean practices – applying Agile principles and tools to support delivery.
• Applying user-centred insights – using stakeholder insights to improve product outcomes.
• Creating value for money – identifying opportunities for reuse and efficiency.
• Life cycle management – understanding product lifecycle phases.
• Managing product outcomes – identifying priority outcomes and using baseline data.

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK. At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other.

We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring: We care about our colleagues and the people whose lives we are here to transform.
• Connecting: We will transform lives through our ability to make positive connections.
• Transforming: We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment:

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.” Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer:

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Flexible Working:

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per month. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development:

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List:

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Application Process:

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.

Job Reference: MaPS01241

Close Date: 28/7/2026