Commercial Manager – Digital & Programmes

£73,000 per annum

Bedford

Permanent

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Commercial Manager – Digital and Programmes. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why this role matters?

The Money and Pensions Service vision is better financial futures for everyone in need. The Money and Pensions Service (MaPS) is an arm’s-length body sponsored by the Department for Work and Pensions, established at the beginning of 2019, and also engages with HM Treasury on policy matters relating to financial capability and debt advice. We help people – particularly those most in need– to improve their financial wellbeing and build a better, more confident future. Working collaboratively across the UK, we make sure customers can access high-quality money and pensions guidance and debt advice throughout their lives, how and when they need it.

The Commercial Manager will provide full-cycle commercial support, with a particular focus on digital and outsourced services. The role sits within a Commercial team of approximately 18 people and forms part of a seven-person sub-team currently embedded within programme teams.

Key Responsibilities:

• Sourcing: Use knowledge and experience to identify suitable frameworks and sourcing approaches, primarily for digital and cloud-based requirements, while also supporting wider professional services requirements. Articulate the benefits of identified routes to market and recommend the most appropriate option. Run award procedures that enable contracts to be awarded compliantly and at pace. Manage procurements in accordance with relevant procurement legislation, organisational policies and internal governance requirements.
• Commercial Contract Management: Follow and maintain the contractual change process, ensuring changes are tracked where necessary and that the underlying cost model remains current and accessible. Lead financial negotiations for changes to existing contracts at the appropriate management level, ensuring agreements remain commercially advantageous and are appropriately documented and tracked. Review and amend contract documents, including service-level exhibits and statements of work, in line with agreed changes. Manage stakeholders effectively throughout the process.

You will need to demonstrate the following experience:

• Essential MCIPS, IACCM/WCC or equivalent relevant experience or accreditation.
• Solid public sector commercial experience, including selecting and using public sector digital frameworks efficiently and compliantly.
• Proven track record of working effectively with service delivery teams, business managers and project managers to support the delivery of service objectives.
• Strong and demonstrable senior-level commercial management experience, ideally with at least five years’ experience in similar roles.
• Ability to run and/or supervise compliant and pragmatic sourcing activity at pace without creating procurement risk.

Personal attributes:

• Excellent decision-making and problem-solving skills.
• Excellent communication skills at all levels.
• Collaborative, self-motivated and able to work effectively as part of a team.
• Analytical, with the ability to interpret information and support sound decision-making.
• Confident and effective negotiator.
• Able to build and maintain strong working relationships with internal and external stakeholders.

About Us

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK. At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:

• Caring: We care about our colleagues and the people whose lives we are here to transform.
• Connecting: We will transform lives through our ability to make positive connections.
• Transforming: We are committed to transforming lives and making a positive societal impact.

Our Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.” Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.

What We Offer:

• Generous Annual Leave – 30 days plus Bank Holidays
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
• Interest‑free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per month. Hybrid working is a voluntary, non‑contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.