Policy & Propositions Lead — Financial Wellbeing in Bedford

Are you passionate about shaping financial policies and guiding customers towards better financial decisions? Join our Money and Pensions Guidance Policy Team as a Policy and Propositions Specialist. In this role, you'll focus on developing and articulating policies that enhance our Money Helper brand, supporting customer financial guidance journeys.

You'll systematically scan the market, policy, and regulatory landscape, particularly in areas like savings, investments, life event-related money management, and professional advice. You'll also consider the impact of cross-cutting policies and trends, such as vulnerability, scams, and financial wellbeing. By taking an evidence-based and coherent approach, you'll help deliver key business plan priorities and influence broader market, policy, regulatory, and proposition debates. Additionally, you'll support the design and delivery of the UK strategy for financial wellbeing, working closely with government, financial services, regulators, employers, and the not-for-profit sector.

Why This Role Matters

• Supporting development and implementation of evidence-based financial guidance service design, leading from a policy perspective on projects and working with internal and external stakeholders to develop new propositions.
• Drawing upon a range of research sources and market intelligence to inform consumer needs for well-rounded money guidance propositions.
• Establishing and maintaining relationships with external stakeholders across government, regulators and others across industry to further MaPS’ strategic goals around financial wellbeing.
• Working within matrix teams to develop well-evidenced policy propositions to inform new money guidance journeys for consumers and optimise existing journeys to secure better consumer outcomes, particularly for vulnerable consumers.
• Communicating and representing MaPS’ policy positions to government, regulators, financial services and other key stakeholders.
• Working with colleagues to set out frameworks and KPIs for measuring success on projects and monitoring progress on these goals.
• Developing clear, evidence-based policy messages on issues of relevance to MaPS, influencing appropriate areas of public policy and engaging with external stakeholders on these where necessary.
• Articulating the impact of emerging policy and regulation on consumers sharing insights back into the organisation into strategic opportunities to improve consumer outcomes and risks to the wider organisation and sector.
• Working with communications colleagues to brief MaPS’ directors, CEO and Chair on policy positions, project/proposition progress and relationships with external stakeholders.
• Supporting colleagues on strategic policy projects relating to the UK Strategy for Financial Wellbeing.
• Ensuring the organisation’s values are embedded in the work we do, contributing to organisational initiatives and projects, with a focus on supporting and driving forward cross-organisational work to deliver MaPS’ strategic priorities relating to money guidance and financial wellbeing.

What You’ll Bring

• Experience of designing, developing and communicating propositions, applying the latest developments in financial services markets, policy, regulation and research on matters that influence financial wellbeing.
• Excellent communication and presentation skills; able to communicate complex issues clearly and confidently to non-technical audiences, face-to-face, on webinars and in writing.
• Experience of building and managing relationships, influencing, and working in partnership with policy makers, financial services, regulators and others on complex policy, projects and commissioned delivery.
• Expertise in gathering and using complex consumer, stakeholder and market insights, including evaluation findings, to inform policy, strategy, and commissioning decisions.
• Capability to plan and manage projects and tasks flexibly and adaptively, keeping track of timelines and ensuring high quality products.

What We Offer

• 30 days’ annual leave plus bank holidays
• Pension contributions matched 2 to 1 (employer contribution up to 10% of your salary)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development

We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices. We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

Job Reference: MaPS01193

Close Date: 07/06/2026