At a Glance
- Tasks: Shape and deliver engaging communications to support organisational change.
- Company: Join the Money and Pensions Service, dedicated to improving financial wellbeing across the UK.
- Benefits: £51,000 salary, 30 days annual leave, hybrid working, and professional development opportunities.
- Other info: Collaborative environment with opportunities for growth and creativity.
- Why this job: Make a real impact by helping colleagues navigate change and fostering a sense of community.
- Qualifications: Experience in internal change communications and outstanding writing skills required.
The predicted salary is between 51000 - 51000 £ per year.
Join us at the Money and Pensions Service (MaPS) as an Internal Change Communications Adviser. This role offers you the chance to make a significant impact by shaping and delivering clear, engaging communications that help colleagues understand, embrace, and navigate organisational change. You’ll play a key role in ensuring that change initiatives are communicated effectively, fostering transparency, trust, and alignment across the organisation.
You’ll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.
Role Overview
The Internal Change Communications Adviser will report directly to the Head of Corporate Affairs. In this role, you will be responsible for:
- Internal Change Communications Development and Delivery: Drive the creation and delivery of clear, engaging communications that support organisational change initiatives.
- Content Creation and Storytelling: Collaborate across the organisation to proactively source, craft, and edit compelling content and stories that illustrate the organisation’s change journey, reinforce our vision and purpose, and spotlight staff contributions to key change programmes.
- Expert Guidance: Provide advice to colleagues on developing accessible and inclusive content that fosters a sense of community, shared purpose, and clearly articulates organisational values during periods of transition.
- Project Leadership: Lead and deliver projects aimed at enhancing internal communications by engaging diverse stakeholders and ensuring processes are in place to create up-to-date, relevant content that supports change initiatives.
- Cross-Team Collaboration: Partner with teams across the organisation, including People and Culture and Technology and Change, to strengthen two-way communications and collaboration, particularly supporting staff engagement and feedback in a hybrid working environment during change.
- Multi-Channel Communication: Create targeted content for internal audiences across multiple channels—including the intranet, virtual briefings, in-person events, leadership cascades, and the weekly e-bulletin—that explains change initiatives and highlights progress and impact.
- Monitoring and Evaluation: Monitor and evaluate the effectiveness of change-related communications by collecting feedback and impact data, using insights to continuously improve messaging and channel strategy.
Qualifications
- Proven track record in internal change communications or a closely related role, with demonstrable experience in supporting organisational transformation initiatives.
- Outstanding written and verbal communication skills, with the ability to create high-quality, accessible content tailored for a variety of internal channels—including the intranet, internal newsletters, presentations, blogs, and event briefings—that clearly explain change programmes and their impacts.
- Experience in planning, organising, and delivering internal events and communications activities that drive engagement and understanding of change in a hybrid working environment.
- Strong ability to build and nurture collaborative relationships across teams to ensure the successful delivery of change-related communications and to foster a sense of shared purpose and community during periods of transition.
- In-depth understanding of a range of internal engagement and communication channels, with insight into the strengths and limitations of each in the context of communicating organisational change.
- Solid grasp of internal engagement and change communication theory and best practice, with experience in applying these principles to support staff through change and to reinforce organisational values.
- Desirable: Video editing and design experience.
What We Offer
Generous Annual Leave – 30 days plus.
Internal Change Communications Adviser in Bedford employer: Money & Pensions Service
At the Money and Pensions Service (MaPS), we pride ourselves on being an exceptional employer that values transparency, collaboration, and employee growth. Our Bedford location offers a hybrid working model, allowing for flexibility while you contribute to meaningful change initiatives that enhance financial wellbeing across the UK. With generous annual leave, a supportive work culture, and opportunities for professional development, joining our dynamic team as an Internal Change Communications Adviser means making a real impact in a rewarding environment.
Contact Details:
Money & Pensions Service Recruitment Team
