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- Tasks: Engage with warm leads to discuss broadband and TV packages, ensuring customer satisfaction.
- Company: Join Money Expert, a vibrant comparison company in Chester, expanding its dynamic team.
- Benefits: Enjoy a competitive salary, uncapped commission, and 28 days holiday plus perks.
- Other info: Rapid career progression, team outings, and a supportive work environment await you.
- Why this job: Perfect for outgoing individuals who love connecting with people and making an impact.
- Qualifications: Previous broadband sales experience is essential; strong communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Telesales Executive Broadband Sales NO COLD CALLING - Training Provided
Location: Chester
Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month)
FT Hours: Monday to Friday - 37.5 hours per week (early finish on Fridays), or alternatively we have a 4 day shift pattern Mon to Wed 09:30 - 19:30 & Thursday 09:30 19:00 also 37.5hrs.
PT Hours: Minimum of 20hrs, can be flexible with daytime/afternoon or evening shifts
About Us: Money Expert is an independent comparison company based in Chester, and we’re expanding our team! We’re looking for enthusiastic and driven Sales Agents to join our vibrant call centre. You’ll be working with warm leads generated by customers researching their broadband and TV options online and requesting call-backs - no cold calling involved.
Are You A Natural People Person? We Want You for Our Telesales Team! If you’re the type of person who’s always chatting with people, making connections, and building relationships effortlessly we want to hear from YOU! We’re looking for individuals who are outgoing, confident, and love talking to others to join our telesales team.
What We Offer a Telesales Executive:
- Competitive base salary with uncapped commission - plus performance based increases
- Team outings, regular competitions, and spot prizes
- Referral bonuses
- 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service
- Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally)
- Continuous support and training
- Company pension plan
- Wellness & Wellbeing program for you and your family
- Cycle to work scheme
- MEX Rewards
- Christmas and New Year shutdown
- Additional personalised benefits
- On-site parking
Key Responsibilities of a Telesales Executive:
- Contacting potential or existing customers to discuss competitive broadband and TV packages
- Evaluate customer satisfaction with their current provider and suggest alternatives if needed
- Consistently meet and exceed set targets and objectives
- Respond to customer inquiries and address objections
- Maintain a high standard of customer service
Skills & Experience Required For A Telesales Executive:
- Previous broadband sales experience is essential this can be face-to-face, over the phone, in-store, or online. As long as you have sold broadband products, we want to hear from you
- Strong fact-finding and problem-solving abilities
- Experience in outbound calls, particularly in telesales or call centres desirable but not essential
- Ability to manage a busy and varied workload effectively
- Excellent communication skills
- Track record of success in Telesales or similar roles, with a focus on target achievement
- Target-driven with a commitment to delivering excellent customer service
- Comfortable working in a fast-paced, target-oriented environment
- Ability to build strong relationships with customers and colleagues
- Motivated and outgoing, with a positive impact on team morale
- Adherence to GDPR guidelines and maintaining high call quality standards
Equal Opportunities: At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us? If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team.
Locations
Telesales Executive - Broadband in Wales, Wrexham employer: Money Expert
Contact Detail:
Money Expert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive - Broadband in Wales, Wrexham
✨Tip Number 1
Get to know the company before your interview! Research Money Expert, their values, and what they offer. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since this role is all about communication, rehearse how you'd introduce yourself and discuss your experience in broadband sales. Make it engaging and confident – remember, you're selling yourself!
✨Tip Number 3
Be ready to showcase your people skills! Think of examples where you've built relationships or resolved customer issues. This will demonstrate that you're a natural fit for the telesales environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our vibrant team at Money Expert.
We think you need these skills to ace Telesales Executive - Broadband in Wales, Wrexham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and passion for sales. Remember, we’re looking for outgoing individuals who love chatting with people!
Tailor Your Application: Make sure to tailor your application to the Telesales Executive role. Highlight any previous experience in broadband sales or customer service, and mention how your skills align with what we’re looking for. This will help us see why you’d be a great fit for our team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Money Expert
✨Know Your Product
Before the interview, make sure you understand the broadband and TV packages that Money Expert offers. Familiarise yourself with the competitive landscape and be ready to discuss how these products can benefit potential customers. This will show your enthusiasm and preparedness.
✨Show Off Your People Skills
As a Telesales Executive, being a natural people person is key. During the interview, demonstrate your ability to connect with others. Share examples of how you've built relationships in previous roles, and don't hesitate to showcase your outgoing personality!
✨Prepare for Common Questions
Anticipate questions related to your sales experience and how you handle objections. Think about specific scenarios where you've successfully met targets or resolved customer issues. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the team culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.