At a Glance
- Tasks: Engage with warm leads to discuss energy and broadband packages, exceeding targets.
- Company: Join Money Expert, a vibrant comparison company in Chester.
- Benefits: Earn a competitive salary with uncapped commission and enjoy 28 days holiday.
- Other info: Rapid career progression and continuous training in a supportive environment.
- Why this job: No cold calling! Build relationships and make a real impact in sales.
- Qualifications: Previous sales or customer service experience and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Training Provided
Location: Chester
Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month)
FT Hours: Monday to Friday, 37.5 hours per week (early finish on Fridays). Alternatively, a 4-day shift pattern: Monday to Wednesday 09:30–19:30 & Thursday 09:30–19:00.
PT Hours: Minimum of 20 hours per week, with flexibility for daytime, afternoon, or evening shifts.
About Us
Money Expert is an independent comparison company based in Chester, and we're expanding our team. We're looking for enthusiastic and driven Sales Agents to join our vibrant call centre. You'll be working with warm leads generated by customers who research their broadband, TV and energy options online and request callbacks — no cold calling involved.
Are You a Natural People Person?
If you're someone who enjoys talking to people, building relationships, and thrives in a target-driven environment, we want to hear from you. We're looking for confident, outgoing individuals who can engage customers and deliver results.
Requirements
- Essential:
- Previous telesales, sales, customer service, energy, broadband, or similar experience
- Strong fact-finding and problem-solving skills
- Excellent communication skills
- Proven track record in telesales or similar roles with a focus on targets
- Target-driven with a commitment to delivering excellent customer service
- Comfortable working in a fast-paced, performance-driven environment
- Ability to build strong relationships with customers and colleagues
- Motivated, outgoing, and a positive influence on team morale
- Understanding of GDPR and maintaining high call quality standards
- Desirable:
- Experience in outbound calling, particularly within a telesales or call centre environment
- Experience selling energy, broadband, TV, or comparison-based products
The Role
As a Telesales Executive, you will be responsible for contacting potential and existing customers to discuss competitive energy, broadband, and TV packages. Your responsibilities will include:
- Speaking with warm leads from customers who have requested information
- Understanding customer needs and recommending suitable products and services
- Evaluating customer satisfaction with their current provider and suggesting alternatives if needed
- Consistently meeting and exceeding set targets and objectives
- Responding to customer enquiries and addressing objections
- Maintaining a high standard of customer service
What We Offer
- Competitive base salary with uncapped commission, plus performance-based increases
- Team outings, regular competitions, and spot prizes
- Referral bonuses
- 28 days holiday (including bank holidays), pro rata for part-time, plus an additional day per year of service
- Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally)
- Continuous support and training
- Company pension plan
- Wellness & Wellbeing programme for you and your family
- Cycle to work scheme
- MEX Rewards
- Christmas and New Year shutdown
- Additional personalised benefits
- On-site parking
Equal Opportunities
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us?
If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. Your data will be handled in line with GDPR.
Telesales Executive - Energy & Broadband Sales - NO COLD CALLING in Chester employer: Money Expert
At Money Expert, we pride ourselves on fostering a dynamic and supportive work environment in Chester, where our Sales Team Manager will have the opportunity to lead a passionate team and drive sales performance. We offer competitive salaries with attractive OTE bonuses, alongside ample opportunities for professional growth and development, ensuring that our employees feel valued and empowered in their roles.
