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For Companies At a Glance
- Tasks: Engage with warm leads to discuss broadband and TV packages, exceeding sales targets.
- Company: Join Money Expert, a vibrant comparison company in Chester, expanding its dynamic team.
- Benefits: Earn a competitive salary with uncapped commission, plus 28 days holiday and wellness perks.
- Other info: Enjoy rapid career progression and regular team outings in a fun workplace.
- Why this job: No cold calling! Build relationships and make an impact in a supportive environment.
- Qualifications: Previous broadband sales experience and strong communication skills are essential.
The predicted salary is between 25000 - 25000 £ per year.
Location: Chester
Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month)
FT Hours: Monday to Friday, 37.5 hours per week (early finish on Fridays). Alternatively, a 4-day shift pattern: Monday to Wednesday 09:30-19:30 & Thursday 09:30-19:00.
PT Hours: Minimum of 20 hours per week, with flexibility for daytime, afternoon, or evening shifts.
About Us
Money Expert is an independent comparison company based in Chester, and we're expanding our team. We're looking for enthusiastic and driven Sales Agents to join our vibrant call centre. You'll be working with warm leads generated by customers who research their broadband and TV options online and request callbacks — no cold calling involved.
Are You a Natural People Person?
If you're someone who enjoys talking to people, building relationships, and thrives in a target‑driven environment, we want to hear from you. We're looking for confident, outgoing individuals who can engage customers and deliver results.
Requirements
- Essential:
- Previous broadband sales experience (face‑to‑face, phone, in‑store, or online)
- Strong fact‑finding and problem‑solving skills
- Excellent communication skills
- Proven track record in telesales or similar roles with a focus on targets
- Target‑driven with a commitment to delivering excellent customer service
- Comfortable working in a fast‑paced, performance‑driven environment
- Ability to build strong relationships with customers and colleagues
- Motivated, outgoing, and a positive influence on team morale
- Understanding of GDPR and maintaining high call quality standards
- Desirable:
- Experience in outbound calling, particularly within a telesales or call centre environment
The Role
- Contacting potential and existing customers to discuss competitive broadband and TV packages
- Evaluating customer satisfaction with their current provider and suggesting alternatives if needed
- Consistently meeting and exceeding set targets and objectives
- Responding to customer enquiries and addressing objections
- Maintaining a high standard of customer service
What We Offer
- Competitive base salary with uncapped commission, plus performance‑based increases
- Team outings, regular competitions, and spot prizes
- Referral bonuses
- 28 days holiday (including bank holidays), pro rata for part‑time, plus an additional day per year of service
- Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally)
- Continuous support and training
- Company pension plan
- Wellness & Wellbeing programme for you and your family
- Cycle to work scheme
- MEX Rewards
- Christmas and New Year shutdown
- Additional personalised benefits
- On‑site parking
Equal Opportunities
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status. Your data will be handled in line with GDPR.
Telesales Executive - Broadband Sales - NO COLD CALLING in Chester employer: Money Expert
Contact Detail:
Money Expert Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive - Broadband Sales - NO COLD CALLING in Chester
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Money Expert's website and social media. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience in broadband sales effectively.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've built relationships with customers in the past. Remember, they want someone who can engage and deliver results!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Telesales Executive - Broadband Sales - NO COLD CALLING in Chester
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight your previous sales experience, especially in broadband or similar fields. We want to see how you've smashed targets and built relationships with customers in the past!
Be Personable: Since we’re all about connecting with people, let your personality shine through in your application. Share examples of how you’ve engaged with customers and created positive experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match our job description. We love seeing candidates who understand what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Money Expert
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of broadband and TV packages. Familiarise yourself with common customer queries and how to address them. This will show that you're not just a people person but also someone who knows the product inside out.
✨Show Off Your People Skills
Since this role is all about building relationships, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully engaged customers or resolved issues. A friendly, confident attitude will go a long way!
✨Target-Driven Mindset
Highlight your previous achievements in meeting or exceeding sales targets. Be ready to discuss specific numbers or goals you've hit in past roles. This will help the interviewers see that you're motivated and results-oriented, which is key for this position.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or performance metrics. This shows your genuine interest in the role and helps you determine if it's the right fit for you.