At a Glance
- Tasks: Lead and motivate a team of Broadband Sales Advisors to smash sales targets.
- Company: Join Money Expert, a fast-paced independent comparison business.
- Benefits: Competitive salary, 28 days holiday, career progression, and wellness programmes.
- Other info: Enjoy ongoing training and a positive, high-performance culture.
- Why this job: Make a real impact on team success and shape the future of broadband sales.
- Qualifications: Experience managing a Broadband Sales Team in a contact centre is essential.
The predicted salary is between 30000 - 45000 £ per year.
Location: Chester
Job Type: Full-Time
Salary: £30,000 + OTE Bonus of £13,500–£15,000 per year
Money Expert is an independent comparison business looking for an experienced Sales Team Manager to lead our Broadband Sales Team. Reporting to the Head of Sales, you'll be responsible for driving sales performance, developing your team, and delivering exceptional customer outcomes while maintaining high standards of compliance and engagement.
Why Join Us?
Join a fast-paced, results-driven environment where your leadership will directly impact team success and business growth. You'll have the opportunity to coach and develop high-performing sales advisors while helping shape the future of our broadband operation.
The Role
You'll lead and motivate a team of broadband sales agents to achieve and exceed performance targets. You'll monitor KPIs, provide regular coaching and feedback, manage performance, and work closely with senior management to implement strategies that improve productivity, conversion rates, and customer experience. We're looking for a proactive and inspiring leader with proven experience managing a broadband sales team preferably within a contact centre environment.
Key Responsibilities
- Lead, coach, and motivate a team of Broadband Sales Advisors to achieve sales targets and KPIs.
- Monitor individual and team performance through regular reporting and performance reviews.
- Deliver effective coaching, feedback, and development plans to improve performance and engagement.
- Ensure all sales activities are compliant with company policies and regulatory requirements.
- Manage attendance, conduct, and performance issues in line with company procedures.
- Analyse sales data and identify opportunities to improve conversion rates and productivity.
- Work closely with senior management to drive continuous improvement initiatives.
- Support training of new team members.
- Foster a positive, high-performance culture focused on delivering excellent customer outcomes.
Skills & Experience
- Previous experience managing a Broadband Sales Team within a contact centre environment.
- Proven ability to lead, motivate, and develop high-performing sales advisors.
- Strong understanding of sales KPIs, performance management, and coaching techniques.
- Excellent communication and leadership skills.
- Analytical mindset with the ability to interpret data and implement performance improvements.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organisational skills and a proactive approach to problem-solving.
What We Offer
- Competitive salary
- 28 days holiday (including bank holidays), plus an extra day per year of service
- Career progression opportunities
- Ongoing training and support
- Company pension
- Wellness & Wellbeing programme
- MEX Rewards
- Christmas and New Year shutdown
- On-site parking
Equal Opportunities
Money Expert is committed to creating an inclusive workplace and welcomes applications from all backgrounds.
Ready to Join Us?
If you're an experienced Broadband Sales Team Manager looking for your next challenge and want to join a growing, ambitious business, click Apply Now.
Sales Team Manager (Broadband) in Chester employer: Money Expert
At Money Expert, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment in Chester. Our commitment to employee growth is reflected in our ongoing training programmes and clear career progression opportunities, while our competitive salary and generous benefits package, including a wellness programme and extra holiday for long service, ensure that our team members feel valued and motivated. Join us to lead a high-performing sales team where your leadership will directly contribute to both individual and company success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Team Manager (Broadband) in Chester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Sales Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their sales strategies and think about how your experience managing a broadband sales team can bring value. Tailor your answers to show how you can drive performance and improve customer outcomes.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your responses. Focus on showcasing your leadership skills and your ability to motivate a team, as these are key for the Sales Team Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Team Manager (Broadband) in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Team Manager role. Highlight your experience in managing broadband sales teams and any specific achievements that align with the job description. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share your passion for leading teams and driving sales performance, and don’t forget to mention how you can contribute to our goals at Money Expert.
Showcase Your Leadership Skills:In your application, be sure to highlight your leadership experience. We’re looking for someone who can motivate and develop a team, so share examples of how you've successfully led teams in the past and the impact you made on their performance.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started with us at Money Expert!
How to prepare for a job interview at Money Expert
✨Know Your Numbers
Before the interview, brush up on your understanding of sales KPIs and performance metrics. Be ready to discuss how you've used data to drive improvements in your previous roles. This shows that you’re not just a people manager but also someone who can analyse and interpret data effectively.
✨Showcase Your Leadership Style
Prepare examples of how you've motivated and developed your team in the past. Think about specific coaching techniques you've used and how they led to improved performance. This will help demonstrate your ability to inspire and lead a high-performing sales team.
✨Understand the Company Culture
Research Money Expert and their approach to customer service and compliance. Be ready to discuss how you would foster a positive, high-performance culture that aligns with their values. This shows that you’re not only interested in the role but also in contributing to the company’s mission.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific challenges, such as managing underperforming team members or improving conversion rates. Practising your responses will help you articulate your problem-solving skills and proactive approach during the interview.
