At a Glance
- Tasks: Engage with warm leads to discuss energy and broadband packages, exceeding targets.
- Company: Join Money Expert, a vibrant comparison company in Chester.
- Benefits: Earn a competitive salary with uncapped commission and enjoy 28 days holiday.
- Other info: Rapid career progression and continuous training opportunities await you.
- Why this job: No cold calling! Build relationships and make an impact in a supportive environment.
- Qualifications: Strong communication skills and a target-driven mindset are essential.
Telesales Executive – Energy & Broadband Sales – NO COLD CALLING - Training Provided
Location: Chester
Salary: £25,000 basic, plus uncapped commission (Full Time OTE £700-£1,200 per month)
Working Pattern: The role operates on a 6-week rotating shift pattern:
- Week 1: Monday 8:30 am–5:30 pm | Tuesday–Thursday 8:30 am–5:00 pm | Friday 9:00 am–5:00 pm
- Week 2: Monday 9:30 am–6:30 pm | Tuesday–Thursday 9:30 am–6:00 pm | Friday 8:30 am–4:30 pm
- Week 3: Monday 9:00 am–6:00 pm | Tuesday–Thursday 9:00 am–5:30 pm | Friday 9:00 am–5:00 pm
- Week 4: Monday–Tuesday 10:00 am–7:00 pm | Wednesday 10:30 am–7:00 pm | Thursday 10:30 am–6:30 pm | Friday 8:30 am–4:30 pm
- Week 5: Monday 8:30 am–5:30 pm | Tuesday–Thursday 8:30 am–5:00 pm | Friday 9:00 am–5:00 pm
- Week 6: Monday 9:30 am–6:30 pm | Tuesday–Thursday 9:30 am–6:00 pm | Friday 8:30 am–4:30 pm
The 6-week shift cycle then repeats.
About Us
Money Expert is an independent comparison company based in Chester, and we’re expanding our team. We’re looking for enthusiastic and driven Sales Agents to join our vibrant call centre.
You’ll be working with warm leads generated by customers who research their energy or broadband options online and request callbacks – no cold calling involved.
Are You a Natural People Person?
If you’re someone who enjoys talking to people, building relationships, and thrives in a target-driven environment, we want to hear from you. We’re looking for confident, outgoing individuals who can engage customers and deliver results.
Previous sales experience is desirable but not essential. We welcome candidates from a range of backgrounds, including hospitality, retail, estate agency, call centres, recruitment, fundraising and customer service. If you have excellent communication skills, enjoy persuading and negotiating, can handle objections and remain resilient in a target-driven environment, we want to hear from you.
Requirements
Essential:
- Strong fact-finding and problem-solving skills
- Excellent communication skills
- Target-driven with a commitment to delivering excellent customer service
- Comfortable working in a fast-paced, performance-driven environment
- Ability to build strong relationships with customers and colleagues
- Motivated, outgoing, and a positive influence on team morale
- Understanding of GDPR and maintaining high call quality standards
- Strong persuasion, negotiation and objection-handling skills, with the resilience to work towards targets
Desirable:
- Previous experience in telesales, sales, customer service, outbound calling or a call centre environment
- Experience within hospitality, retail, estate agency, recruitment, fundraising or other customer-facing roles
- Experience selling energy, broadband, TV, or comparison-based products
The Role
As a Telesales Executive, you will be responsible for contacting potential and existing customers to discuss competitive energy and broadband packages.
Your responsibilities will include:
- Speaking with warm leads from customers who have requested information
- Understanding customer needs and recommending suitable products and services
- Evaluating customer satisfaction with their current provider and suggesting alternatives if needed
- Consistently meeting and exceeding set targets and objectives
- Responding to customer enquiries and addressing objections
- Maintaining a high standard of customer service
What We Offer
- Competitive base salary with uncapped commission, plus performance-based increases
- Team outings, regular competitions, and spot prizes
- Referral bonuses
- 28 days holiday (including bank holidays), pro rata for part-time, plus an additional day per year of service
- Rapid career progression opportunities (all Sales Managers and Trainers have been promoted internally)
- Continuous support and training
- Company pension plan
- Wellness & Wellbeing programme for you and your family
- Cycle to work scheme
- MEX Rewards
- Christmas and New Year shutdown
- Additional personalised benefits
- On-site parking
Equal Opportunities
At Money Expert, we are committed to providing equal opportunities for all. We welcome applications from candidates of all backgrounds and ensure a fair and inclusive hiring process. We evaluate candidates based on their skills and potential, regardless of gender, ethnicity, sexual orientation, or disability status.
Ready to Join Us?
If this role sounds like the perfect fit for you, click "Apply" and become part of our dynamic team. Your data will be handled in line with GDPR.
Telesales Executive - Energy & Broadband Sales in Blacon employer: Money Expert
At Money Expert, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters enthusiasm and collaboration. Located in Chester, our vibrant call centre provides Sales Consultants with the opportunity to work with warm leads, enjoy competitive salaries with uncapped commission, and benefit from regular team outings and performance-based rewards. We are committed to employee growth, ensuring that our team members thrive in a supportive environment while achieving their career goals.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive - Energy & Broadband Sales in Blacon
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Executive - Energy & Broadband Sales at Money Expert, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Money Expert. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Executive - Energy & Broadband Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Executive - Energy & Broadband Sales in Blacon
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Money Expert:When writing your cover letter, make sure to tailor your message specifically for Money Expert. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Money Expert
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Money Expert that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Money Expert that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Money Expert’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
