At a Glance
- Tasks: Lead policy and standards for a national digital pensions platform.
- Company: Join the Money and Pensions Service, shaping financial futures.
- Benefits: Competitive salary, impactful work, and a chance to influence national policy.
- Other info: Opportunity to shape a trusted national service with lasting impact.
- Why this job: Make a real difference in how millions manage their pensions.
- Qualifications: Experience with UK regulators and strong policy development skills.
The predicted salary is between 80000 - 100000 £ per year.
The Money and Pensions Service (MaPS) exists to deliver a clear and compelling vision: better financial futures for everyone in need. As an arm’s-length body sponsored by the Department for Work and Pensions, MaPS plays a central role in the UK’s financial wellbeing landscape, ensuring that people can access trusted guidance and the information they need to make confident financial decisions throughout their lives. Through its core functions of pensions guidance, debt advice, money guidance, consumer protection and strategy, MaPS brings together policy, delivery and innovation in service of a single national mission.
As part of that mission, MaPS is delivering a once-in-a-generation transformation in how people engage with their pensions. Pensions dashboards will allow individuals to see all their pensions together, securely and online, for the first time. As we move from programme delivery into live service, we are building the senior leadership capability to run a secure, trusted and enduring national platform. This is a critical role at the centre of that transition.
As Head of Policy & Standards, you will define and safeguard the rules that govern the pensions dashboards ecosystem. Reporting to the Service Owner, you will sit at the intersection of policy, regulation and digital delivery, translating complex legislation into clear, enforceable standards that shape how the service operates in practice. You will be the organisation’s authority on compliance, standards and data governance, ensuring the platform operates lawfully, ethically and in the best interests of citizens.
What you will be responsible for:
- Policy & regulatory leadership – translating DWP policy and pensions legislation into operational and technical requirements
- Standards ownership – leading and evolving the Code of Connection and wider ecosystem standards
- Regulatory relationships – acting as the senior interface with FCA and TPR
- Ecosystem assurance – approving organisations joining the platform and ensuring ongoing compliance
- Data protection & ethics – leading GDPR, DPIA and ethical frameworks for the use of pensions data
- System integrity – identifying risks to consumer protection, data quality and market confidence
Your impact:
You will play a central role in ensuring that pensions dashboards:
- Operate within the law and regulatory expectations
- Deliver consistent, accurate and understandable data to users
- Maintain public trust as a national digital service
- Balance policy intent, technical feasibility and operational reality
Who we’re looking for:
You will bring strong policy development, regulatory judgement, strategic thinking and the ability to operate in complex, high-profile environments.
Essential experience:
- Working within or alongside UK regulators (e.g. FCA, TPR)
- Developing standards or compliance frameworks for complex services
- Translating policy or legislation into operational delivery
- Leading data protection and information assurance in regulated environments
Key skills:
- Strong stakeholder leadership across government, regulators and industry
- Ability to navigate legal, political and reputational complexity
- Influencing and building consensus at senior levels
- Sufficient technical understanding of digital platforms and data flows
- High attention to detail and risk awareness
Why join us:
This is a unique opportunity to help shape a national digital infrastructure that will support millions of people across the UK. You will lead at the intersection of policy, regulation, data and technology, influencing how the system operates and evolves over time. If you want to build something of lasting public value, and ensure it operates to the highest standards of trust, security and integrity, this is the perfect opportunity to do so. If you are motivated by the opportunity to shape policy, standards and public trust at the heart of a nationally significant platform, we would welcome a confidential conversation.
Head of Policy and Standards in Luton employer: Money and Pensions Service
The Money and Pensions Service (MaPS) is an exceptional employer dedicated to fostering a culture of innovation and collaboration, where employees are empowered to make a meaningful impact on the financial wellbeing of individuals across the UK. With a commitment to professional development and a supportive work environment, MaPS offers unique opportunities for growth while working at the forefront of national policy and standards in a pivotal role that shapes the future of pensions. Located in Bedford, the organisation provides a dynamic setting for those passionate about public service and making a difference in people's lives.
Contact Details:
Money and Pensions Service Recruitment Team
