At a Glance
- Tasks: Lead the delivery of platform changes and ensure smooth operations across teams.
- Company: Join a forward-thinking organisation focused on pension data management.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic role with excellent career progression in a supportive environment.
- Why this job: Make a real impact in a vital sector while developing your leadership skills.
- Qualifications: Experience in managing large-scale digital programmes and multi-supplier environments.
The predicted salary is between 57704 - 70528 £ per year.
This is a business-led leadership role, supporting the Service Owner, and focused on bringing together service operations, policy, governance, suppliers and technical teams to ensure the service is safe, resilient and well-managed as it moves into and through live operation. The role is accountable for the safe, stable and effective operation of the service, and responsible for maintaining grip across change, readiness and performance, ensuring that business priorities are translated into clear, coordinated activity across the ecosystem.
You will provide oversight of how change is planned, governed and landed, making sure the right people are aligned, the right decisions are taken at the right time, and the service remains stable and responsive as it evolves. Success in this role will depend on judgement, coordination and leadership across organisational boundaries, with a strong focus on service outcomes, accountability and operational confidence.
The Pension Data Platform (PDP) delivers pensions dashboards that allow people to see all their pension information securely, online, and in one place. The PDP is the infrastructure that connects thousands of pension providers to dashboards through a secure, high-scale ecosystem. As the platform moves from build into live service, the focus is shifting from delivery at pace to delivery with resilience, quality, and control.
The Lead Delivery Manager is responsible for getting things delivered: reliably, at pace, and in a way that stands up in a live, regulated environment. This role sits at the centre of the build-to-run transition. You will lead the end-to-end delivery of platform changes and capabilities, ensuring that technical teams, suppliers, policy requirements, and operational needs are aligned and moving together.
You are responsible for turning strategy and policy into working services, managing delivery risk, and ensuring the platform evolves safely and predictably as it scales. You will act as the central point of integration across teams and partners, ensuring that delivery is coherent, risks are actively managed, and changes land effectively into the live service.
Key Responsibilities
- End-to-End Delivery Leadership
- Own delivery of platform changes and releases across the PDP ecosystem
- Ensure delivery plans are realistic, sequenced, and aligned to key milestones (including industry readiness)
- Manage dependencies across teams, suppliers, regulators, and industry partners
- Multi-Supplier Delivery Management
- Lead delivery across a complex supplier landscape, holding partners to account for outcomes
- Act as the integration point between technical delivery teams and the wider programme
- Ensure delivery is joined up across infrastructure, product, policy, and onboarding
- Transition and Change Management
- Ensure all delivery is designed with live service in mind, including operability, supportability, and resilience
- Work closely with Service Operations to land changes safely into the live environment
- Embed release governance, change control, and readiness checkpoints
- Risk, Issues, and Assurance
- Identify and actively manage delivery risks, issues, and dependencies
- Ensure delivery is aligned with assurance requirements (e.g. DWP, internal governance, programme controls)
- Provide clear, honest reporting on progress, risks, and trade-offs
- Delivery Planning and Governance
- Establish and maintain delivery plans and roadmaps aligned to strategic priorities
- Drive disciplined delivery governance, including sprint/release planning and tracking
- Support decision-making by surfacing choices early and clearly
Essential Experience
- Complex Delivery: Proven track record delivering large-scale digital programmes, ideally in regulated or public sector environments
- Multi-Supplier Environments: Experience managing delivery across multiple suppliers and internal teams
- Delivery Leadership: Strong experience leading delivery managers, technical teams, or programme delivery functions
- Build to Live: Experience transitioning services from delivery into live, high-availability environments
Essential Skills
- Grip and pace: Able to create momentum while maintaining control and discipline
- Clarity: Can cut through complexity and bring structure to ambiguous delivery challenges
- Stakeholder management: Confident operating with senior stakeholders across government, regulators, and industry
- Judgement under pressure: Makes sound decisions in fast-moving or uncertain environments
Lead Delivery Manager (P-4235849213) in Bedford employer: Money and Pensions Service
At the Money and Pensions Service (MaPS), we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Located in Bedford, our hybrid working model allows for flexibility, enabling you to balance your personal and professional life while contributing to meaningful initiatives that empower individuals across the UK to achieve financial confidence. With generous benefits such as matched pension contributions, extensive annual leave, and opportunities for internal progression, MaPS is committed to fostering a workplace where every team member can thrive and make a real impact.
Contact Details:
Money and Pensions Service Recruitment Team
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