At a Glance
- Tasks: Lead the development of AI tools to enhance workplace efficiency and productivity.
- Company: Join the Money and Pensions Service, a dynamic organisation making a difference.
- Benefits: Enjoy a competitive salary, flexible working, and great perks like a pension scheme and paid volunteering.
- Other info: Collaborate in a multi-disciplinary team and grow your career in a supportive environment.
- Why this job: Make a real impact by improving internal processes with innovative AI solutions.
- Qualifications: Experience with Microsoft 365 and driving adoption of workplace technologies is essential.
The predicted salary is between 57000 - 57000 € per year.
Join us at the Money and Pensions Service (MaPS) as an AI Product Manager focused on Microsoft 365, automation, and the adoption of internal tools. The role is focused on internally facing products and services rather than customer facing AI products. We are looking for someone with experience delivering and driving adoption of workplace technology, internal digital tools, and Microsoft ecosystem products in an organisation.
As a Product Manager for internal AI‑enabled tools and services, including Copilot for Microsoft 365, you will lead the development and continuous improvement of multiple AI‑enabled products and services that support colleagues across the organisation. These products are primarily internally facing and focus on improving efficiency, decision making, insight, and ways of working through the responsible use of AI. You will work within a multi‑disciplinary team to ensure AI products meet genuine user needs and deliver clear organisational value. You will report to the Lead Data Product Manager (Data Products) and collaborate closely with stakeholders across the organisation to shape product direction, delivery, and adoption.
Key Responsibilities
- Lead the adoption and optimisation of internal AI and automation tools across MaPS, with a particular focus on Copilot for Microsoft 365 and related workplace technologies.
- Own the product direction for internally facing AI‑enabled tools that improve colleague productivity, internal processes, service quality, and organisational efficiency.
- Use adoption, usage, and outcome data to inform prioritisation, improvement, and lifecycle decisions for internal tools.
- Work with business teams and technology stakeholders to identify opportunities to embed Microsoft 365 and automation capabilities into day‑to‑day workflows.
- Engage with internal stakeholders to understand needs, define problems, manage expectations, and support adoption through training, learning materials, and other enablement activities.
- Translate user needs, policy constraints, and organisational goals into clear product outcomes, priorities, and evidence‑based decisions, working with multi‑disciplinary teams to deliver value safely and incrementally.
- Support the development and continuous improvement of internal AI‑enabled tools and services, including analytics, automation, and tools such as Copilot for Microsoft 365.
- Describe the value of AI‑enabled products and identify opportunities for reuse, automation, and efficiency across the product lifecycle, from experimentation through to scaling.
- Ensure AI products are designed and implemented in a way that is safe, ethical, explainable, compliant, and aligned to organisational governance, legal, privacy, and responsible AI requirements.
Essential Skills and Experience
- Experience managing products or services within the Microsoft ecosystem, particularly Microsoft 365, Copilot for Microsoft 365, Power Platform, or related automation tooling.
- Experience driving adoption of internal workplace technologies or enterprise platforms, rather than only customer facing digital products.
- Experience working on products that improve internal processes, colleague productivity, workflow automation, or business operations.
- Ability to translate business needs into practical product improvements using Microsoft platform capabilities and enterprise tooling.
- Experience balancing product delivery with governance, security, data protection, and organisational change considerations in an enterprise environment.
- Experience applying Agile principles and using Agile tools to support team delivery.
Ways of Working
- Contribute to the wider product, data, and AI communities of practice.
- Take an iterative, evidence‑led approach to product development, using feedback and data to refine decisions over time.
- Communicate clearly with both technical and non-technical stakeholders, adapting style and level of detail to the audience.
Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per month. Hybrid working is a voluntary, non‑contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
What We Offer
- Pension scheme – contributions matched 2 to 1 (employer contribution up to 10% of your salary)
- Interest‑free loan for season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye tests & flu jabs
- Give as you earn scheme
- Employee assistance programme (EAP)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
About Us
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.
AI Product Manager in Bedford employer: Money and Pensions Service
At the Money and Pensions Service (MaPS), we pride ourselves on being an excellent employer, offering a supportive and flexible work culture that prioritises employee well-being and growth. Our Bedford headquarters provides a modern workspace where you can thrive as an AI Product Manager, with opportunities for professional development, a generous pension scheme, and unique benefits like paid volunteering days. Join us in making a meaningful impact while enjoying a collaborative environment that values innovation and responsible use of technology.
StudySmarter Expert Advice🤫
We think this is how you could land AI Product Manager in Bedford
✨Tip Number 1
Network like a pro! Reach out to current employees at MaPS on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the AI Product Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Microsoft 365 and Copilot. Be ready to discuss how you've driven adoption of internal tools in past roles and how you can bring that experience to MaPS.
✨Tip Number 3
Showcase your understanding of user needs! During interviews, highlight how you've translated business requirements into practical product improvements, especially in the context of workplace technology.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the MaPS team.
We think you need these skills to ace AI Product Manager in Bedford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Microsoft 365 and internal tools. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects!
Showcase Your Impact:When detailing your past experiences, focus on the impact you made in previous roles. Use metrics and examples to illustrate how you drove adoption of workplace technologies or improved internal processes. We love numbers!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key achievements stand out. Remember, less is often more when it comes to written applications!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, it shows you’re keen to join us at MaPS!
How to prepare for a job interview at Money and Pensions Service
✨Know Your Microsoft Ecosystem
Make sure you brush up on your knowledge of Microsoft 365, Copilot, and related automation tools. Be ready to discuss how you've previously driven adoption of these technologies in a workplace setting, as this will show your understanding of the role's requirements.
✨Showcase Your Product Management Skills
Prepare examples of how you've managed products or services, particularly those that improve internal processes and colleague productivity. Highlight your experience with Agile principles and how you've used data to inform product decisions.
✨Understand Stakeholder Engagement
Be ready to talk about how you've engaged with internal stakeholders to identify needs and manage expectations. Share specific instances where you've translated user needs into practical product improvements, as this is crucial for the role.
✨Emphasise Ethical AI Practices
Since the role involves AI-enabled tools, be prepared to discuss how you've ensured that products are designed ethically and comply with governance and legal requirements. This shows that you understand the importance of responsible AI in the workplace.
