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- Tasks: Support the Money Advice Team with admin tasks and client interactions.
- Company: Join Money A+E, a non-profit empowering communities through money advice and education.
- Benefits: Gain valuable experience, receive training, and have expenses reimbursed while making a difference.
- Why this job: Make a real impact in people's lives while developing your skills in a supportive environment.
- Qualifications: Team player with good admin, IT, and communication skills; self-motivated and organised.
- Other info: Hybrid working available; potential for a paid role after volunteering.
Location: Stratford, London/Hybrid* | Dept: Project Support|
Are you passionate about helping people in the community? Are you excited about volunteering with and helping a small social enterprise grow and have a greater impact? If so, we have an exciting opportunity for you!
About Us
Money A+E is a leading non-profit organisation committed to empowering individuals by providing simple, accessible, independent and effective Money Advice and Education through collaborative efforts. We strive to create positive social change and empower communities to shape their own futures.
Position Overview
To provide project and administrative support to the Money Advice Team.
To role model Money A+E values and behaviours ofcustomer focus, partnership working, and be an ambassador for the organisation.
Responsibilities
Assist with conducting initial triage assessments of clients (face to face, via telephone or digital channels).
Assist clients with basic form filling.
Assist with booking in clients for appointments with our Money Coaches.
Assist with inputting client data onto our case management system.
Assist with contacting clients to share updates on their case and/or gather further information.
Assist with general administrative tasks.
Provide feedback and suggestions for improvement and to assist in implementing improvements and new initiatives.
To support Money A+E’s overall goals and vision.
Required skills
Ability to work as part of a team.
Good administration and IT skills.
Good communication skills with the ability to clearly articulate verbally and in written form.
You must be self-motivated and have good time management.
What we offer
Induction to Money A+E
In-house training and e-Learning
Reimbursement of \”out of pocket\” expenses in line with our expenses policy (if travelling or working from home)
Up-to-date work experience for your CV
Volunteering for a community-focused organisation. You will make a significant difference in the lives of 100\’s of individuals and families impacted by austerity, low income and other challenges.
Potential for a paid role at the end of the volunteering period (this is dependent of funding being available at the time).
Further Details
To volunteer a minimum of 1 full day / 7 hours per week
(Preferably to commit for a period of at least 3-4 months)
Work Location: Hybrid / Office in Stratford, London E15 2QS*
*Any hybrid remote working will be at the discretion of the Project Admin Support Manager.
How to Apply
If you are excited about the opportunity to contribute to the meaningful work of Money A+E, please submit your CV and a short cover letter to Jeredine@moneyaande.co.uk . Kindly indicate \’Project Admin Support Volunteer\’ in the subject line.
We appreciate all applications; however, only shortlisted candidates will be contacted for an interview.
Money A+E is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals, including those with diverse backgrounds and experiences. We would be particularly keen to hear from individuals with lived experiences.
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Project Admin Support Volunteer employer: Money A+E Limited
Contact Detail:
Money A+E Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Admin Support Volunteer
✨Tip Number 1
Familiarise yourself with Money A+E's mission and values. Understanding their commitment to empowering individuals through money advice will help you align your responses during any discussions or interviews, showcasing your passion for their cause.
✨Tip Number 2
Network with current or former volunteers at Money A+E. Engaging with them can provide you with insider knowledge about the organisation's culture and expectations, which can be invaluable when preparing for your role.
✨Tip Number 3
Demonstrate your communication skills by practicing how you would conduct triage assessments. Role-playing scenarios with friends or family can help you articulate your thoughts clearly and confidently, which is crucial for this position.
✨Tip Number 4
Showcase your administrative skills by volunteering for similar roles or tasks in your community. Gaining practical experience will not only boost your confidence but also provide you with relevant examples to discuss during your application process.
We think you need these skills to ace Project Admin Support Volunteer
Some tips for your application 🫡
Understand the Organisation: Familiarise yourself with Money A+E's mission and values. This will help you tailor your application to reflect their commitment to community empowerment and social change.
Craft a Compelling Cover Letter: Write a short cover letter that highlights your passion for helping others and your relevant skills. Make sure to mention how your values align with those of Money A+E.
Highlight Relevant Experience: In your CV, emphasise any previous volunteer work or roles that demonstrate your administrative skills, teamwork, and communication abilities. Be specific about your contributions and achievements.
Follow Application Instructions: Ensure you send your application to the correct email address and include 'Project Admin Support Volunteer' in the subject line. Double-check your documents for accuracy before sending them off.
How to prepare for a job interview at Money A+E Limited
✨Understand the Organisation's Mission
Before your interview, take some time to research Money A+E and its mission. Understanding their commitment to empowering individuals through money advice will help you align your answers with their values and demonstrate your passion for the role.
✨Showcase Your Communication Skills
As the role requires good communication skills, be prepared to discuss examples of how you've effectively communicated in previous roles. Whether it's face-to-face, over the phone, or via digital channels, highlight your ability to articulate clearly and listen actively.
✨Demonstrate Teamwork Experience
Since the position involves working as part of a team, think of specific instances where you've successfully collaborated with others. Share stories that illustrate your ability to work well in a team environment and contribute positively to group dynamics.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, the team, and the organisation's future goals. This shows your genuine interest and helps you assess if the role is the right fit for you.
