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- Tasks: Lead and evolve social media and content strategies for impactful charitable services.
- Company: Join the Money Advice Trust, a charity dedicated to preventing financial difficulties.
- Benefits: Flexible working, 29 days leave, professional development, and a supportive culture.
- Other info: Inclusive workplace with opportunities for growth and well-being support.
- Why this job: Make a real social impact while shaping engaging content for diverse audiences.
- Qualifications: Experience in social media, content marketing, and managing paid campaigns.
The predicted salary is between 34702 - 34702 £ per year.
This is an exciting new role at the Money Advice Trust and a genuine opportunity for someone to make it their own.
We are looking for a creative and strategic Senior Social Media and Content Officer to lead and evolve our social media and content across our well-known charitable services (National Debtline and Business Debtline) and our training and consultancy arm. Reporting into the Senior Marketing Manager in the Brand and Marketing team, you will balance purpose-driven storytelling with performance-focused marketing, shaping content that raises awareness, drives engagement, supports service uptake and promotes our B2B training and consultancy services. If you are ready to move beyond execution and play a key role in setting direction and strategy, this role is for you.
The Money Advice Trust is a UK charity providing free, impartial debt advice to individuals and small businesses. Our mission is to help prevent financial difficulty and remove problem debt from people's lives. Alongside our advice services, we deliver training and consultancy to help organisations better support customers in vulnerable circumstances.
What you'll do:
- Develop and deliver a comprehensive social media and content strategy aligned to organisational goals
- Plan, create and publish engaging, accessible and empathetic content across social media, web, email and campaigns
- Manage content calendars across platforms including LinkedIn, Facebook, Instagram, X and YouTube
- Translate complex debt advice and financial information into clear, audience-focused content
- Lead social content for B2C advice services and B2B training and consultancy
- Plan and manage paid social campaigns, including budget oversight and optimisation
About you:
You will be an experienced social media and content professional who combines strategic thinking with hands-on delivery. You are confident leading activity, comfortable using data to inform decisions and motivated by the opportunity to make a social impact. You will bring:
- Experience in a social media or content marketing role
- A strong understanding of multi-channel content planning and delivery
- Experience running paid social campaigns and managing budgets
- The ability to communicate complex or sensitive information clearly and compassionately
- Strong analytical skills and confidence using insight, metrics and reporting
- Excellent collaboration and stakeholder-management skills
Don't worry if you don't meet every requirement, if you're excited about the role, we'd still love to hear from you.
What We Offer:
- Opportunity to make a meaningful social impact
- A supportive, inclusive and values-driven culture
- Opportunities for learning and professional development
- Flexible working arrangement
- 29 days annual leave plus bank holidays
- A contributory pension scheme
- Generous Life Insurance
- Wellbeing days to support your mental health
- A healthcare cashback scheme
- Access to an Employee Assistance Programme
- Working outside the UK (up to 30 days in a 12-month period)
- Free on-site gym
- Enhanced maternity pay
How to Apply:
We'd love to learn more about you! Please click apply now to upload your CV and answer a couple of questions. We value authentic applications, so please refrain from using AI-generated content. We're interested in hearing your own words, experiences, and motivations; this helps us understand your genuine interest in the role and what makes you unique. If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we'll be happy to discuss them.
Important Information:
We may close this role early if we receive a high number of applications, so please apply as soon as possible. We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion:
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: We put people first, We support each other, We solve problems underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds.
Senior Social Media and Content Officer in Birmingham employer: Money Advice Trust
Contact Detail:
Money Advice Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Social Media and Content Officer in Birmingham
✨Tip Number 1
Get your networking game on! Connect with people in the industry, especially those already working at the Money Advice Trust. A friendly chat can sometimes lead to insider info about the role or even a referral!
✨Tip Number 2
Show off your creativity! When you get the chance to interview, bring examples of your past social media campaigns or content strategies. This will help us see how you think and what you can bring to the table.
✨Tip Number 3
Be ready to discuss data! We love numbers, so come prepared to talk about how you've used analytics to shape your content strategy. It’s all about making informed decisions that drive engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we want to hear your authentic voice, so make sure to share your unique experiences!
We think you need these skills to ace Senior Social Media and Content Officer in Birmingham
Some tips for your application 🫡
Be Authentic: We want to hear your genuine voice! Avoid using AI-generated content and share your own experiences and motivations. This helps us understand what makes you unique and why you're excited about the role.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Social Media and Content Officer role. Highlight your strategic thinking and hands-on delivery in social media and content marketing.
Showcase Your Impact: When writing your application, focus on how you've made a social impact in previous roles. We love seeing examples of how your work has driven engagement or supported service uptake.
Apply Early: Don’t wait until the last minute! We may close the role early if we get a lot of applications. So, hop onto our website and submit your application as soon as you can!
How to prepare for a job interview at Money Advice Trust
✨Know Your Audience
Before the interview, research the Money Advice Trust and its mission. Understand their target audience and how they communicate. This will help you tailor your responses and demonstrate that you can create content that resonates with their community.
✨Showcase Your Creativity
Prepare examples of your previous work that highlight your creative approach to social media and content strategy. Bring along case studies or metrics that showcase how your content has driven engagement or awareness in past roles.
✨Be Data-Driven
Since the role involves using data to inform decisions, be ready to discuss how you've used analytics in your previous positions. Share specific instances where data influenced your content strategy or campaign performance.
✨Emphasise Collaboration Skills
The job requires excellent collaboration and stakeholder management skills. Think of examples where you've successfully worked with different teams or stakeholders to achieve a common goal, and be prepared to share these during the interview.