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- Tasks: Develop and customise CRM solutions using Microsoft Dynamics 365 and Power Platform.
- Company: Join Money Advice Trust, a mission-driven organisation making a positive impact.
- Benefits: Enjoy 29 days leave, flexible working, and a supportive workplace culture.
- Why this job: Be part of a team that values your skills and helps you grow.
- Qualifications: Experience with Dynamics 365 CE and Power Platform is essential.
- Other info: Diverse and inclusive environment with opportunities for personal development.
About the Role:
If the following job requirements and experience match your skills, please ensure you apply promptly.
At Money Advice Trust, we’re passionate about making a positive difference. We’re now looking for a Dynamics CRM Associate Developer to join our team and help us achieve our mission.
As a Dynamics CRM Associate Developer, you will play a key role in delivering high-quality CRM solutions using Microsoft Dynamics 365 and the Power Platform. This is a hands-on technical position focused on configuration, customisation, and solution implementation to support critical business processes.
We’re looking for someone with proven experience in Dynamics 365 CE who can take full ownership of the solution lifecycle, from running workshops and gathering requirements to designing, building, and deploying robust applications.
You’ll bring strong expertise in Power Apps, Power Automate, and Dataverse, and be confident troubleshooting and resolving intermediate to complex issues, including escalated service requests.
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Your key responsibilities will include:
· Configuring and customising Dynamics 365 CE (model-driven apps, Dataverse) to deliver business requirements
· Building workflows, forms, views, business rules, and process flows using Power Platform tools, with a focus on scalability and maintainability
· Translating business requirements into robust CRM features and delivering them to specification
· Supporting documentation, testing, and deployment of CRM functionality
· Contributing to structured release processes using Azure DevOps (or similar)
· Troubleshooting and resolving intermediate to complex issues, including collaborating with support teams and taking ownership of escalated service requests.
· Maintaining clear records of configuration and technical changes
About You:
Our ideal candidate will bring:
· Proven experience delivering solutions in Dynamics 365 CE and the Power Platform in a professional environment (not just personal projects or training exercises).
· Hands-on expertise with Power Apps, Power Automate, and Dataverse, including building and deploying production-ready solutions.
· Solid understanding of CRM security roles, data models, and solution configuration, with experience troubleshooting and optimising existing systems
· Ability to work independently on assigned tasks and take ownership of deliverables, while collaborating effectively within a team
· Strong communication and documentation skills, including writing technical specifications and user guides.
· Experience engaging with stakeholders to gather requirements and provide solutions.
· Excellent attention to detail and ability to manage multiple tasks effectively
What We Offer:
We believe in taking care of our people, and we offer a great range of benefits, including:
· 29 days annual leave plus bank holidays
· A contributory pension scheme
· Flexible hybrid working arrangement
· Generous Life Insurance
· Wellbeing days to support your mental health
· A healthcare cashback scheme
· Access to an Employee Assistance Programme
· Working outside the UK (up to 30 days in a 12-month period)
· Free on-site gym (Birmingham)
· Enhanced maternity pay
· A birthday voucher to celebrate your special day
How to Apply
We’d love to learn more about you! Please send us your CV and a short supporting statement (max 400 words) telling us why you’d be a great addition to our team.
We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations — this helps us understand your genuine interest in the role and what makes you unique.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them.
Important Information
We may close this role early if we receive a high number of applications, so please apply as soon as possible.
We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page.
Our Commitment to Inclusion
We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values — We put people first, We support each other, We solve problems — underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work.
We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds
CRM Associate Developer (Dynamics) employer: Money Advice Trust (CFS)
Contact Detail:
Money Advice Trust (CFS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Associate Developer (Dynamics)
✨Tip Number 1
Get to know the company inside out! Research Money Advice Trust, their mission, and how they use Dynamics 365. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills before interviews. Brush up on your knowledge of Power Apps, Power Automate, and Dataverse. Be ready to discuss specific projects where you've used these tools to solve real problems.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Money Advice Trust.
We think you need these skills to ace CRM Associate Developer (Dynamics)
Some tips for your application 🫡
Be Authentic: We want to hear your genuine voice! Avoid using AI-generated content and share your own experiences and motivations. This helps us understand what makes you unique and why you’d be a great fit for our team.
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 CE and the Power Platform. We’re looking for proven skills, so showcase your hands-on expertise and any relevant projects you've worked on.
Craft a Compelling Supporting Statement: In your supporting statement, keep it concise and focused. Use the 400-word limit wisely to explain how your skills align with the role and why you’re passionate about making a positive difference with us.
Apply Early: Don’t wait until the last minute! We may close the role early if we get a lot of applications, so make sure to apply through our website as soon as you can to secure your chance.
How to prepare for a job interview at Money Advice Trust (CFS)
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE and the Power Platform. Be ready to discuss specific projects where you've configured and customised solutions, as well as any challenges you faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your troubleshooting abilities. Think of instances where you resolved complex issues or improved existing systems. This will demonstrate your hands-on expertise and your ability to take ownership of escalated service requests.
✨Engage with Stakeholders
Be ready to talk about your experience in gathering requirements from stakeholders. Share how you translated their needs into robust CRM features, and emphasise your communication skills in writing technical specifications and user guides.
✨Demonstrate Team Collaboration
While showcasing your independence, also highlight your ability to work effectively within a team. Discuss how you've collaborated with others during the solution lifecycle, especially in structured release processes using tools like Azure DevOps.