At a Glance
- Tasks: Lead and evolve global Infrastructure & Operations for a top financial solutions provider.
- Company: Join Monex, a leading global financial solutions provider with a dynamic team.
- Benefits: Competitive salary, career growth, and a vibrant work culture.
- Other info: Work with enthusiastic over-achievers in a supportive and creative atmosphere.
- Why this job: Make a real impact in a fast-paced, innovative financial environment.
- Qualifications: Deep expertise in Microsoft 365, Azure, and regulated financial services.
The predicted salary is between 72000 - 108000 £ per year.
Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations. We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.
In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.
By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.
Job Overview
Head of Infrastructure to lead and evolve our global Infrastructure & Operations function. You will own our Microsoft 365, Windows, Entra ID, Azure, and Meraki network estate, ensuring resilience, compliance, and world‑class service delivery across a regulated financial environment.
- Infrastructure strategy, governance, and roadmap for a multi‑country financial services organisation.
- Identity, access, and security controls across Entra ID, Microsoft 365, and Windows endpoints.
- Azure cloud operations, modernisation, cost governance, and migration away from legacy platforms.
- Global Meraki / Cisco networking (SD‑WAN, Wi‑Fi, switching, security appliances) ensuring secure, highly available connectivity.
- MSP/vendor oversight, SLA management, and continuous service improvement.
- Regulatory and audit compliance across all infrastructure domains, including GDPR and FCA-aligned controls.
Skills & Experience Required
Technical Expertise
- Deep experience with:
- Microsoft 365 administration
- Windows desktop/server environments
- Entra ID / Azure AD identity governance
- Azure cloud infrastructure (IaaS, PaaS, governance, landing zones)
- Meraki networking (SD‑WAN, switching, Wi‑Fi, security appliances)
- Strong understanding of regulated financial services requirements (e.g., FCA, SMCR, GDPR, audit frameworks).
Leadership & Management
- Proven experience leading infrastructure teams in complex or regulated environments.
- Experienced in managing MSPs, vendors, and multi‑country technology operations.
- Skilled in service design, operational leadership, and improvement initiatives.
Soft Skills
- Excellent communication with business, senior leadership, auditors, and external partners.
- Strategic thinker with the ability to translate regulatory and business requirements into technical delivery.
- Strong organisational, planning, and prioritisation skills.
Business Knowledge / Technical Skills:
- Previous experience of working within a regulated investment firm or strong equivalent demonstrable knowledge within a relevant Financial Services firm is desirable;
- Knowledge of the regulatory environment in which an FX firm operates;
- Able to demonstrate an understanding of the purpose of technology risk management and compliance within a regulated environment;
Leadership / Management Skills:
- Leads by example, embodying the culture and values of the Company;
- Cultivate an environment of psychological safety, innovation, creativity and increased productivity;
- Able to anticipate issues and risks and mitigate accordingly;
- Credibility in dealing with clients and colleagues across a complex organisations with different cultures and geographies;
- Ensuring and maintaining the standard of all documentation for their department's systems, controls, policies and processes;
Critical Systems / Knowledge Skills:
- Cloud Technology (Azure)
- IT Infrastructure (Servers, Cisco / Meraki Network, W11)
- O365 / M365, Azure Entra ID, and MS cloud app provisioning and support
- ITSM tools and ITIL processes
- IT Security (ISO 27001)
- Remote access
- Agile (Scrum)
- Ideally Banking and counterparty systems
- HR & Finance Systems – Workday
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Head of Technology Infrastructure in Manchester employer: Monex USA
Monex is an exceptional employer, offering a dynamic work environment in Manchester where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members are equipped to excel in their roles. Our commitment to a supportive culture, combined with the chance to lead cutting-edge technology initiatives in a global financial services context, makes Monex a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Technology Infrastructure in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Monex USA. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Technology Infrastructure in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Monex USA.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Monex USA's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Monex USA
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Monex USA.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Monex USA will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Monex USA employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
