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For Companies At a Glance
- Tasks: Lead and evolve global Infrastructure & Operations, ensuring top-notch service delivery.
- Company: Join Monex, a leading global financial solutions provider with a collaborative culture.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic financial environment with cutting-edge technology.
- Qualifications: Deep expertise in Microsoft 365, Azure, and regulated financial services.
- Other info: Be part of a diverse team with excellent career advancement opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations. We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.
In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.
By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape. Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.
Job Overview
Head of Infrastructure to lead and evolve our global Infrastructure & Operations function. You will own our Microsoft 365, Windows, Entra ID, Azure, and Meraki network estate, ensuring resilience, compliance, and world‑class service delivery across a regulated financial environment.
- Infrastructure strategy, governance, and roadmap for a multi‑country financial services organisation.
- Identity, access, and security controls across Entra ID, Microsoft 365, and Windows endpoints.
- Azure cloud operations, modernisation, cost governance, and migration away from legacy platforms.
- Global Meraki / Cisco networking (SD‑WAN, Wi‑Fi, switching, security appliances) ensuring secure, highly available connectivity.
- MSP/vendor oversight, SLA management, and continuous service improvement.
- Regulatory and audit compliance across all infrastructure domains, including GDPR and FCA-aligned controls.
Skills & Experience Required
Technical Expertise
- Deep experience with:
- Microsoft 365 administration
- Windows desktop/server environments
- Entra ID / Azure AD identity governance
- Azure cloud infrastructure (IaaS, PaaS, governance, landing zones)
- Meraki networking (SD‑WAN, switching, Wi‑Fi, security appliances)
Leadership & Management
- Proven experience leading infrastructure teams in complex or regulated environments.
- Experienced in managing MSPs, vendors, and multi‑country technology operations.
- Skilled in service design, operational leadership, and improvement initiatives.
Soft Skills
- Excellent communication with business, senior leadership, auditors, and external partners.
- Strategic thinker with the ability to translate regulatory and business requirements into technical delivery.
- Strong organisational, planning, and prioritisation skills.
Business Knowledge / Technical Skills:
- Previous experience of working within a regulated investment firm or strong equivalent demonstrable knowledge within a relevant Financial Services firm is desirable;
- Knowledge of the regulatory environment in which an FX firm operates;
- Able to demonstrate an understanding of the purpose of technology risk management and compliance within a regulated environment;
Leadership / Management Skills:
- Leads by example, embodying the culture and values of the Company;
- Cultivate an environment of psychological safety, innovation, creativity and increased productivity;
- Able to anticipate issues and risks and mitigate accordingly;
- Credibility in dealing with clients and colleagues across a complex organisations with different cultures and geographies;
- Ensuring and maintaining the standard of all documentation for their department's systems, controls, policies and processes;
Critical Systems / Knowledge Skills:
- Cloud Technology (Azure)
- IT Infrastructure (Servers, Cisco / Meraki Network, W11)
- O365 / M365, Azure Entra ID, and MS cloud app provisioning and support
- ITSM tools and ITIL processes
- IT Security (ISO 27001)
- Remote access
- Agile (Scrum)
- Ideally Banking and counterparty systems
- HR & Finance Systems – Workday
Head of Technology Infrastructure in Manchester employer: Monex Europe
Contact Detail:
Monex Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology Infrastructure in Manchester
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to technology infrastructure. It's all about making connections and getting your name out there. You never know who might be looking for someone just like you!
✨Tip Number 2
Show off your expertise! Create a LinkedIn profile that highlights your skills in Microsoft 365, Azure, and networking. Share articles or insights about the latest trends in financial technology. This will position you as a thought leader and attract potential employers.
✨Tip Number 3
Prepare for interviews by researching Monex and its operations. Understand their approach to FX risk management and how your experience aligns with their needs. Tailor your responses to showcase how you can lead their infrastructure team effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let's get you on board!
We think you need these skills to ace Head of Technology Infrastructure in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Technology Infrastructure role. Highlight your experience with Microsoft 365, Azure, and Meraki networking, as well as any leadership roles you've held in regulated environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your understanding of the financial services landscape and regulatory requirements.
Showcase Your Leadership Skills: We’re looking for someone who can lead and inspire teams. In your application, share examples of how you've successfully managed infrastructure teams or projects, especially in complex or regulated settings. This will help us see your potential impact at Monex.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to track your application and ensure it reaches the right people. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Monex Europe
✨Know Your Tech Inside Out
Make sure you’re well-versed in Microsoft 365, Azure, and Meraki networking. Brush up on the latest features and best practices, as you’ll likely be asked to demonstrate your technical expertise during the interview.
✨Understand the Regulatory Landscape
Familiarise yourself with the FCA, GDPR, and other relevant regulations. Be prepared to discuss how these impact technology infrastructure and operations, as this knowledge will show you understand the complexities of the financial services environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in regulated environments. Highlight your experience in managing vendors and improving service delivery, as this will demonstrate your capability to lead the Infrastructure & Operations function effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts on complex topics in a straightforward manner. Strong communication skills are essential for this role, so be ready to explain technical concepts to non-technical stakeholders during the interview.