At a Glance
- Tasks: Install, troubleshoot, and service tech equipment for merchants in your area.
- Company: Join Moneris, a leading Canadian fintech with a focus on employee well-being.
- Benefits: Enjoy competitive salary, bonuses, flexible benefits, and a company vehicle.
- Other info: Access to unlimited learning resources and a supportive workplace culture.
- Why this job: Make a real impact by helping businesses thrive with your technical skills.
- Qualifications: Post-secondary certificate in electronics or IT and 2 years of relevant experience.
The predicted salary is between 44000 - 60000 £ per year.
Moneris Field Technicians will be provided with a company vehicle to perform role duties.
As a Field Service Technician at Moneris, you'll bring technical expertise and a customer-focused approach to deliver outstanding experience to our merchants. You'll oversee field operations and focus on installing, testing, troubleshooting, repairing and replacing electronic devices at merchant sites in your assigned region. This is a great opportunity to join a reputable organization with a great culture that focuses on maintaining our employees' work life balance.
Location: You will be based in Scarborough and will work onsite at our merchant's location.
Reporting Relationship: You will report to Team Lead, Field Operations.
Posting Type: Multiple openings for the upcoming hiring class starting July 13th.
Salary Range: The expected base salary range for this role is $44,000 - $60,000. Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.
Your Moneris Career - What you'll do
- Install, troubleshoot and service a wide range of equipment, including computers, cash registers, point-of-sale systems, printers, digital signage, cameras and more, as well as perform cabling installation and software updates as required.
- Analyze problems and make recommendations to causes and corrective actions and always ensure that our merchants are satisfied with the issue resolution.
- Establish excellent relationships with our merchants by demonstrating professionalism at all times.
- Maintain the organization of tools, equipment, company vehicle and work environment.
Your Moneris Career - What you bring
Required skills and experience
- Post-secondary certificate in electronics, information technology or related field. Equivalent work experience may be considered a substitution.
- Minimum 2 years' experience as a technician in client service or relevant role.
- Experience testing and solving issues relating to computing, network, or point of sale terminals (POS).
- Knowledge of computers, general networking concepts, internet, and Microsoft Office (Word, Excel).
- Fluent in French and English (reading, writing and verbal).
- A valid provincial driver's license.
- Ability to work in confined spaces and handle small tools and equipment.
- Efficient and calm when dealing with situations ranging from routine to emergency.
- Flexible for rotating schedules which includes evenings, weekends, and statutory holidays (schedules are always communicated in advance).
Experience that would set you apart
- ASP card (General Health and Safety on construction sites).
- Knowledge of network cabling and installation processes.
Your Moneris Career - What you get
At Moneris, we believe in empowering you to succeed - personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.
- Comprehensive Total Rewards Program including bonuses and flexible benefits plans starting from Day 1.
- RRSP matching & defined contribution pension plan.
- Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program.
- Holistic approach to your well-being, with an Employee Assistance Program for you and your family, monthly wellness events and a supportive workplace culture.
- Company vehicle, cell phone, laptop and industry specific tools provided.
- Technical support 24/7 dedicated to our Technicians.
We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.
Moneris is proudly powering Canadian commerce for businesses, big and small. Our success is rooted in the dedication of our team members, whose skills, talent, and passion make it all possible. We provide resources, opportunities and an inclusive environment that empower our people to drive their careers forward and, together, create a positive impact on Canadian businesses.
Field Service Technician III (Scarborough) employer: Moneris Solutions Corp.
Moneris is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive Total Rewards Program, including bonuses and flexible benefits from day one. With a strong focus on work-life balance and a supportive culture, employees have access to continuous learning opportunities, including unlimited free courses through Coursera, and resources to enhance their skills. Located in Scarborough, the role of Field Service Technician III not only provides a company vehicle and tools but also fosters a collaborative environment where technicians can thrive and make a meaningful impact on Canadian commerce.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician III (Scarborough)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Moneris Solutions Corp. as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Moneris Solutions Corp. and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Moneris Solutions Corp.’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Technician III (Scarborough)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Moneris Solutions Corp., highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Moneris Solutions Corp., but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Moneris Solutions Corp..
How to prepare for a job interview at Moneris Solutions Corp.
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Moneris Solutions Corp. offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Moneris Solutions Corp. but also helps you get a feel for whether you’d thrive in that environment.
