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- Tasks: Provide IT support, manage systems, and troubleshoot tech issues in a dynamic financial firm.
- Company: Join a prestigious investment management firm known for its cutting-edge technology solutions.
- Benefits: Gain exposure to advanced tech and enjoy professional growth opportunities in a fast-paced environment.
- Why this job: Make an impact on critical financial operations while collaborating with industry-leading professionals.
- Qualifications: Experience with Windows systems and security platforms like Zscaler or CrowdStrike is a plus.
- Other info: This role offers hands-on experience with market-leading tools and vendor collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A prestigious investment management firm is seeking a skilled IT Support Specialist to join their London team. This is an exciting opportunity to work within a dynamic financial environment, supporting cutting-edge technology solutions while collaborating with industry-leading professionals.
- Impactful Work: You'll play a key role in ensuring smooth day-to-day operations for a high-performance financial firm, directly supporting their investment activities.
- Exposure to Advanced Tech: Work with market-leading tools such as Bloomberg, Office 365, Azure AD, and Intune MDM , gaining valuable experience in enterprise-level systems.
- Project Leadership: Contribute to and manage in-house technology projects, from system upgrades to security enhancements.
- Vendor Collaboration: Partner with renowned technology providers and MSPs, enhancing your vendor management skills.
- Professional Growth: Gain exposure to financial IT environments and technologies like Zscaler, CrowdStrike, eSentire, and ControlUp , boosting your technical acumen.
Key Responsibilities:
- Provide comprehensive onsite and remote IT support to users.
- Manage and maintain Windows 10/11 systems and Office 365 platforms .
- Troubleshoot and support Bloomberg terminals and AV conferencing hardware .
- Collaborate with vendors and Managed Service Providers (MSPs) to resolve issues.
- Monitor, escalate, and address system alerts effectively.
- Participate in Windows patching management and ensure compliance.
Desirable Skills:
Experience with security platforms such as Zscaler, CrowdStrike, eSentire, or ControlUp is highly advantageous.
Join a fast-paced, professional environment where your contributions will directly support critical financial operations and where your career development is a priority.
To apply, follow the link or send your CV directly to
IT Support Specialist – London | Investment Management | Onsite employer: Mondrian Alpha
Contact Detail:
Mondrian Alpha Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist – London | Investment Management | Onsite
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Bloomberg, Office 365, and Azure AD. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the investment management sector. Attend industry events or join online forums to connect with people who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Highlight any previous experience you have with vendor collaboration or project management. Being able to demonstrate your ability to work with technology providers will show that you can effectively manage relationships and projects.
✨Tip Number 4
Stay updated on the latest trends in IT support and security platforms like Zscaler and CrowdStrike. Showing that you are proactive about learning and adapting to new technologies can impress potential employers.
We think you need these skills to ace IT Support Specialist – London | Investment Management | Onsite
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and desirable skills, especially the technologies mentioned like Bloomberg, Office 365, and security platforms.
Tailor Your CV: Customize your CV to highlight relevant experience in IT support, particularly with Windows systems and financial technology. Emphasize any previous roles where you managed projects or collaborated with vendors.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support within the financial sector. Mention specific experiences that align with the job requirements and express your enthusiasm for working in a dynamic environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is professional and free of typos, as attention to detail is crucial in this role.
How to prepare for a job interview at Mondrian Alpha
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10/11, Office 365, and any relevant security platforms like Zscaler or CrowdStrike. Highlight specific examples of how you've successfully supported these technologies in previous roles.
✨Demonstrate Problem-Solving Abilities
Expect scenario-based questions that assess your troubleshooting skills. Prepare to explain how you would handle common IT issues, particularly with Bloomberg terminals and AV conferencing hardware, showcasing your analytical thinking.
✨Emphasize Collaboration Experience
Since the role involves working with vendors and Managed Service Providers, share examples of past collaborations. Discuss how you effectively communicated and resolved issues with external partners to enhance service delivery.
✨Express Enthusiasm for Financial Technology
Convey your interest in the financial sector and the technology that supports it. Research the firm’s use of advanced tools and express how you can contribute to their operations while growing your own technical acumen.
