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For Companies At a Glance
- Tasks: Provide IT support, analyse data, and develop AI-powered solutions.
- Company: Join a dynamic eyewear brand focused on innovation and collaboration.
- Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
- Other info: Work 3 days in the office and 2 days from home in Nottingham.
- Why this job: Make a real impact by enhancing tech solutions in a creative environment.
- Qualifications: Basic IT support experience and familiarity with data analysis tools.
The predicted salary is between 30000 - 40000 £ per year.
Collectively, we aspire to develop strong and long-term partnerships with our licensors, customers and employees. Through our collaborations and our partnerships, we aim to bring our Brand Partners’ vision to life through eyewear design, helping people to see.
A hybrid technical role covering 1st and 2nd line support, data analysis, and the development of AI-powered and automated solutions.
- 1st Line Support
- Act as the first point of contact for IT issues.
- Diagnose basic hardware, software, and access issues.
- Support Microsoft 365 tools including Teams and Outlook.
- Administer AD/Entra ID accounts and permissions.
- Support servers, networking, and enterprise systems.
- Produce root-cause analysis for recurring issues.
- Extract, clean, and analyse data from systems.
- Develop reporting dashboards in Power BI.
- Identify data quality issues and improvements.
- Assist staff in using MS Copilot and internal AI tools.
- Guide safe and responsible AI use.
- Troubleshoot AI tool output and integrations.
- Build & maintain simple automations using Power Automate or scripts.
- Automate repetitive IT tasks.
- Document automations and ensure knowledge transfer.
Ability to translate technical concepts into simple language.
Basic PowerShell or Python scripting.
SQL querying for data extraction.
This is a hybrid based 3 days a week in our Nottingham office, NG2, with two days working from home.
IT Support & AI/Automation Analyst in Nottingham employer: Mondottica Group
Contact Detail:
Mondottica Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & AI/Automation Analyst in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that IT Support & AI/Automation Analyst role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your data analysis projects or any automations you've built. We love seeing practical examples of your work, and it gives you a great talking point during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of Microsoft 365 tools, Power BI, and basic scripting. We want to see how you can translate technical concepts into simple language, so practice explaining your thought process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate candidates who are eager to join our team and help us bring our Brand Partners’ vision to life.
We think you need these skills to ace IT Support & AI/Automation Analyst in Nottingham
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical skills in your application. We want to see your experience with Microsoft 365, Power BI, and any scripting languages like PowerShell or Python. Don’t be shy about showcasing your problem-solving abilities!
Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. We love it when candidates connect their experiences directly to the role. Mention how you've tackled IT support issues or developed automations in the past.
Keep It Clear and Concise: When writing your application, keep your language clear and concise. We appreciate straightforward communication, especially since the role involves translating technical concepts into simple terms. Avoid jargon unless necessary!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Mondottica Group
✨Know Your Tech Basics
Make sure you brush up on your knowledge of basic hardware and software troubleshooting. Be ready to discuss how you've handled IT issues in the past, especially with Microsoft 365 tools like Teams and Outlook.
✨Show Off Your Data Skills
Prepare to talk about your experience with data analysis and reporting. Familiarise yourself with Power BI and be ready to explain how you've extracted and cleaned data, as well as any dashboards you've created.
✨Get Comfortable with AI Tools
Since this role involves supporting AI tools, it’s a good idea to understand MS Copilot and other internal AI solutions. Think of examples where you've guided others in using technology safely and effectively.
✨Demonstrate Your Automation Know-How
Be prepared to discuss any experience you have with automation, particularly using Power Automate or scripting. Share specific instances where you've automated tasks and how you documented those processes for future reference.