Shift Manager in Birmingham

Your Mission:

• Ensure all staff follow site safety rules, PPE requirements, and safe working procedures.
• Engage in daily safety conversations with operators to reinforce safe behaviours and identify potential hazards.
• Ensure LOTO (Lock Out Tag Out) is in force at all times and that permits are being completed when required.
• Stop unsafe work immediately and correct it.
• Support the Health & Safety Manager in reporting and investigations, near misses, hazards, and incidents.
• Ensure machines run to the planned schedule meeting daily production targets (output, waste, efficiency, downtime).
• Monitor production KPIs throughout the shift and take action when performance drops.
• Ensure make readys, changeovers, and quality checks are completed correctly and on time.
• Develop the team and introduce standardised working practices.
• Make sure all operators update their performance boards every day and that the information is accurate and complete.
• Confirm operators complete all required quality checks (board grade, print, glue, dimensions, palletisation).
• Ensure non-conforming product is quarantined and reported.
• Work with the Quality Department to address issues quickly and prevent recurrence.
• Allocate staff to machines based on skill and production needs.
• Manage breaks, absences, and shift cover.
• Coach operators and assistants to improve skills, efficiency, and teamwork.
• Address performance or behaviour issues promptly and fairly.
• Ensure all training records (operator skills, machine training, safety training) are accurate and up to date.
• Ensure manning levels are always current and displayed on the board at least one week in advance.
• Provide clear and structured handovers to the next shift.
• Ensure employees are sticking to the allocated times for proper handovers.
• Report key issues to Production/Operations management.
• Keep the team informed about priorities, changes, and expectations.
• Ensure operators understand the importance of updating their performance boards and follow up daily to ensure it is done.
• Ensure operators complete basic daily maintenance (cleaning, lubrication, checks).
• Report breakdowns immediately and coordinate with maintenance.
• Ensure machines are operated safely and within correct parameters.
• Complete all shift paperwork accurately (production reports, downtime logs, quality sheets).
• Ensure compliance with company procedures, ISO standards, and customer requirements.
• Support internal and external audits when required.
• Maintain strong 5S standards across the shop floor.

Your Profile:

• Must be an engaging, fair, and collaborative leader.
• Key focus on developing a Team.
• Lean Six Sigma Green Belt qualified ideal.
• Good communication skills.
• Will work collaboratively between departments.
• Remains calm during stressful volume driven periods.
• A focus on learning from our mistakes “how can we be better tomorrow” mindset.
• Achieve targeted run speeds.
• Constantly strive to reduce downtime to agreed levels.
• Meet and maintain customer requirements in terms of quality and output.
• Compliance with the company’s quality standards BRC.
• Adherence to the company’s health safety & environment standards.
• Maintain a good overall condition of work area through routine maintenance.
• Accurate & efficient control of components including filing and good housekeeping.

Location: Birmingham, UK

Get in touch: We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Ruby Faulkner via email.

Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don’t meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.

Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com to your “safe list” or address book.