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For Companies At a Glance
- Tasks: Be the go-to person for parts inquiries and orders, helping customers with expert advice.
- Company: Join a fantastic dealership with a stellar reputation in the South East.
- Benefits: Enjoy a competitive salary, bonuses, and perks like vehicle discounts and wellbeing programmes.
- Why this job: No weekends! Work Monday to Friday and build strong customer relationships.
- Qualifications: Experience as a Parts Advisor or similar role is preferred; great communication skills are a must.
- Other info: Opportunities for career development and training await you!
The predicted salary is between 27000 - 34000 £ per year.
Parts Advisor Required Main Dealership – Parts Contact Centre
- Salary Details: £27,000 Basic Salary + Bonus - £34,000
- Working Hours: Monday to Friday 8am - 5pm
- NO WEEKENDS
- Fantastic company to work for with an excellent reputation across the South East
The Role:
As a Parts Advisor in the Contact Centre, you will be the first point of contact for retail and trade customers seeking parts and accessories. You’ll handle telephone enquiries, manage parts orders, and arrange delivery to relevant dealerships for collection. This is a key role in maintaining strong relationships with their trade customers and ensuring their needs are met.
Responsibilities:
- Provide expert advice to customers regarding parts and accessories.
- Handle inbound and outbound calls for parts orders and inquiries.
- Maintain accurate stock levels and handle inventory management.
- Build and sustain strong customer relationships.
- Use electronic parts catalogues to efficiently find and process orders.
- Ensure accurate order entry and timely delivery of parts to relevant dealerships.
Requirements:
- Previous experience as a Parts Advisor or in a similar role (preferably in a dealership environment).
- Excellent telephone communication skills.
- Strong organisational and multitasking abilities.
- Knowledge of automotive systems and parts catalogues is advantageous.
- Proficiency in computer systems, including dealership management software.
- A proactive, can-do attitude with a customer-first mindset.
Company Benefits:
- Vehicle purchase discounts.
- Employee wellbeing programme.
- Customer/ employee introduction rewards.
- Savings plan.
- Subsidised car scheme.
- Discounts on servicing & parts for family.
- No weekend working.
- Employee recognition awards.
- Staff incentives, hotel breaks.
- Career development.
- Training programmes and rewards.
Full vacancy details for this Contact Centre Parts Advisor role are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts.
Parts Telesales Advisor in Wokingham employer: Monday Matters Recruitment Ltd
Contact Detail:
Monday Matters Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Telesales Advisor in Wokingham
✨Tip Number 1
Make sure you know your stuff! Brush up on automotive systems and parts catalogues. The more knowledgeable you are, the better you'll impress during those phone calls.
✨Tip Number 2
Practice your telephone communication skills. Role-play with a friend or family member to get comfortable handling inquiries and orders. Confidence is key when you're the first point of contact!
✨Tip Number 3
Show off your organisational skills! Prepare a system for managing your time and tasks effectively. This will help you juggle multiple calls and orders like a pro.
✨Tip Number 4
Don't forget to apply through our website! We want to see your CV and help you land that Parts Telesales Advisor role. Let's make your job search as smooth as possible!
We think you need these skills to ace Parts Telesales Advisor in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor or in a similar role. We want to see how your skills match the job description, so don’t be shy about showcasing your telephone communication skills and knowledge of automotive systems!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Parts Telesales Advisor role. We love seeing a proactive attitude, so let your enthusiasm for the position come through in your writing.
Show Off Your Organisational Skills: Since this role involves managing parts orders and maintaining stock levels, make sure to mention any relevant experience that showcases your organisational and multitasking abilities. We want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Monday Matters Recruitment Ltd
✨Know Your Parts
Brush up on your knowledge of automotive parts and systems. Familiarise yourself with common parts and accessories, as well as the electronic parts catalogues you’ll be using. This will help you answer questions confidently and show that you’re ready to provide expert advice.
✨Master the Art of Communication
Since this role involves handling inbound and outbound calls, practice your telephone communication skills. Try role-playing with a friend or family member to simulate customer interactions. Focus on being clear, friendly, and professional – it’s all about making a great first impression!
✨Show Off Your Organisational Skills
Prepare examples of how you’ve successfully managed multiple tasks in previous roles. Think about times when you’ve handled inventory management or maintained accurate stock levels. Being able to demonstrate your organisational prowess will set you apart from other candidates.
✨Emphasise Your Customer-First Mindset
Be ready to discuss how you’ve built and sustained strong customer relationships in the past. Share specific examples that highlight your proactive attitude and commitment to meeting customer needs. This will resonate well with the company’s focus on customer satisfaction.