At a Glance
- Tasks: Handle inbound calls and identify automotive parts while building strong customer relationships.
- Company: Join a well-established automotive business in Canterbury with a supportive team.
- Benefits: Competitive salary of £37-39k, no weekend shifts, and a great work-life balance.
- Why this job: Be part of a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Experience in a main dealer or parts factory and strong communication skills.
The predicted salary is between 37000 - 39000 £ per year.
Monday Matters Recruitment Ltd in Canterbury is seeking a motivated Telesales Parts Advisor to join their well-established automotive business. The role involves handling inbound calls, identifying automotive parts, and maintaining strong customer relationships with trade clients.
The ideal candidate will have experience in a main dealer or parts factory environment, possess strong communication skills, and be proactive in providing exceptional customer service.
Salary is circa £37-39k per annum, with no weekend shifts.
Telesales Parts Advisor – Inbound Parts & Upsell in Kent employer: Monday Matters Recruitment Ltd
Monday Matters Recruitment Ltd offers a dynamic work environment in Canterbury, where employees are valued for their contributions and encouraged to grow within the automotive industry. With competitive salaries and a commitment to work-life balance, including no weekend shifts, the company fosters a culture of teamwork and excellence, making it an ideal place for those seeking a rewarding career in telesales and customer service.
Contact Details:
Monday Matters Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Parts Advisor – Inbound Parts & Upsell in Kent
✨Tip Number 1
Get to know the company inside out! Research Monday Matters Recruitment Ltd and their automotive business. Understanding their values and what they stand for will help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling inbound calls and building relationships, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your proactive side! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to exceptional service, which is key for the Telesales Parts Advisor role.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about the opportunity and makes it easier for us to connect with you. Don’t miss out on this chance!
We think you need these skills to ace Telesales Parts Advisor – Inbound Parts & Upsell in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the automotive industry, especially if you've worked in a main dealer or parts factory. We want to see how your skills match up with what we're looking for!
Show Off Your Communication Skills:Since this role involves handling inbound calls and maintaining customer relationships, it's crucial to showcase your strong communication skills. Use examples from your past experiences to demonstrate how you’ve excelled in customer service.
Be Proactive in Your Cover Letter:In your cover letter, don’t just repeat your CV. Instead, tell us why you're excited about the Telesales Parts Advisor role and how you plan to provide exceptional service. We love seeing enthusiasm!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Monday Matters Recruitment Ltd
✨Know Your Automotive Parts
Brush up on your knowledge of automotive parts before the interview. Familiarise yourself with common components and their functions, as well as any specific brands or models relevant to the company. This will show your passion for the industry and help you answer technical questions confidently.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider role-playing with a friend or family member to simulate the inbound call scenario. This will help you feel more comfortable and prepared to engage with trade clients during the interview.
✨Demonstrate Proactivity in Customer Service
Think of examples from your past experience where you went above and beyond for a customer. Be ready to share these stories during the interview to illustrate your proactive approach to customer service. This will highlight your suitability for maintaining strong relationships with clients.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
