At a Glance
- Tasks: Supervise daily operations and ensure top-notch customer service in a busy automotive service department.
- Company: Established Main Dealer Group with a strong reputation in the automotive industry.
- Benefits: Competitive salary, overtime pay, and clear career progression towards Service Manager role.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a growing team and shape the future of our Service department while advancing your career.
- Qualifications: Experience in automotive service supervision and a passion for customer satisfaction.
The predicted salary is between 40000 - 45000 £ per year.
Established Main Dealer Group based in Maidstone, Kent. 40-45k Yearly Package. Hours: Monday to Friday 8AM - 6PM + Saturday Morning Rota (Paid as Overtime).
Looking for someone actively looking to become a future Service Manager. Monday Matters Recruitment is proud to be recruiting for an ambitious and experienced Service Supervisor to join a busy and growing Aftersales department within a well-established automotive business. This is an exciting opportunity for a motivated individual looking to take the next step in their career and play a key role in building and developing a successful Service operation from the ground up. The position offers a clear pathway toward a future Service Manager role for the right candidate.
The Role: The successful candidate will oversee the day-to-day operations of a new Service department, ensuring excellent customer service standards, smooth workshop operations, and consistent departmental performance. You will work closely with senior management to support wider Aftersales objectives while helping shape and grow the team.
Key Responsibilities:
- Supervising the daily operation of the Service department
- Delivering exceptional customer service and maintaining high satisfaction levels
- Supporting and developing team members within the Aftersales function
- Managing service reception
Service Supervisor (Automotive) in Kent employer: Monday Matters Recruitment Ltd
Join a well-established automotive business in Maidstone, Kent, where you will be part of a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary package and clear pathways to advance your career towards a Service Manager role, this company offers a rewarding environment for those looking to make a meaningful impact in the automotive industry. Enjoy a balanced work-life schedule with Monday to Friday hours and paid overtime for Saturday mornings, making it an excellent choice for ambitious professionals.
Contact Details:
Monday Matters Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Supervisor (Automotive) in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Main Dealer Groups. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to building a successful Service operation.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – understand what makes you a great fit for the Service Supervisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Supervisor (Automotive) in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Supervisor role. Highlight your relevant experience in the automotive industry and any supervisory roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our growing Aftersales department. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your experience, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've improved customer satisfaction or streamlined operations in previous roles. We love seeing results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive and keen to join our team!
How to prepare for a job interview at Monday Matters Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around service operations. Familiarise yourself with the latest trends in the industry and be ready to discuss how you can apply this knowledge to improve customer satisfaction and workshop efficiency.
✨Showcase Leadership Skills
As a Service Supervisor, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Highlight your approach to mentoring and supporting team members.
✨Customer Service is Key
Since delivering exceptional customer service is a major part of the role, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would handle difficult situations and ensure high satisfaction levels in the service department.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's future plans for the Service department and how they envision the role evolving into a Service Manager position. This shows your genuine interest in the company and your ambition to grow within it.
