Telesales Parts Advisor – Inbound Parts & Upsell in Canterbury

Telesales Parts Advisor – Inbound Parts & Upsell in Canterbury

Canterbury Full-Time 37000 - 39000 € / year (est.) No home office possible
Monday Matters Recruitment Ltd

At a Glance

  • Tasks: Handle inbound calls and identify automotive parts while building strong customer relationships.
  • Company: Join a well-established automotive business in Canterbury with a supportive team.
  • Benefits: Competitive salary of £37-39k, no weekend shifts, and a great work-life balance.
  • Why this job: Be part of a dynamic team and enhance your customer service skills in the automotive industry.
  • Qualifications: Experience in a main dealer or parts factory and strong communication skills.

The predicted salary is between 37000 - 39000 € per year.

Monday Matters Recruitment Ltd in Canterbury is seeking a motivated Telesales Parts Advisor to join their well-established automotive business. The role involves handling inbound calls, identifying automotive parts, and maintaining strong customer relationships with trade clients.

The ideal candidate will have experience in a main dealer or parts factory environment, possess strong communication skills, and be proactive in providing exceptional customer service.

Salary is circa £37-39k per annum, with no weekend shifts.

Telesales Parts Advisor – Inbound Parts & Upsell in Canterbury employer: Monday Matters Recruitment Ltd

Monday Matters Recruitment Ltd offers a dynamic work environment in Canterbury, where employees are valued for their contributions and encouraged to grow within the automotive industry. With competitive salaries and a commitment to work-life balance, including no weekend shifts, the company fosters a culture of teamwork and excellence, making it an ideal place for those seeking a rewarding career in telesales and customer service.

Monday Matters Recruitment Ltd

Contact Detail:

Monday Matters Recruitment Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Telesales Parts Advisor – Inbound Parts & Upsell in Canterbury

Tip Number 1

Get to know the company inside out! Research Monday Matters Recruitment Ltd and their automotive business. Understanding their values and what they look for in a Telesales Parts Advisor will help you tailor your approach during interviews.

Tip Number 2

Practice your communication skills! Since this role involves handling inbound calls, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common customer queries and upselling techniques.

Tip Number 3

Show off your proactive side! Think of examples from your past experience where you went above and beyond for a customer. This will demonstrate your commitment to exceptional service, which is key for the Telesales Parts Advisor role.

Tip Number 4

Don’t forget to apply through our website! We make it super easy for you to submit your application and stand out from the crowd. Plus, it shows you’re serious about joining the team at Monday Matters Recruitment Ltd.

We think you need these skills to ace Telesales Parts Advisor – Inbound Parts & Upsell in Canterbury

Telesales Experience
Automotive Parts Knowledge
Customer Relationship Management
Strong Communication Skills
Proactive Customer Service
Inbound Call Handling
Attention to Detail

Some tips for your application 🫡

Show Off Your Experience:Make sure to highlight any previous experience you have in a main dealer or parts factory environment. We want to see how your background aligns with the role, so don’t hold back on those relevant skills!

Communicate Clearly:Strong communication skills are key for this role. When writing your application, keep it clear and concise. We appreciate a straightforward approach that showcases your ability to connect with customers.

Be Proactive:We love candidates who take initiative! In your application, mention any examples where you’ve gone above and beyond to provide exceptional customer service. This will show us that you’re the proactive type we’re looking for.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Monday Matters Recruitment Ltd

Know Your Automotive Parts

Brush up on your knowledge of automotive parts before the interview. Familiarise yourself with common components and their functions, as well as any specific products the company deals with. This will show your passion for the industry and help you answer technical questions confidently.

Practice Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Consider role-playing with a friend or family member to simulate the interview environment. This will help you feel more comfortable when discussing how you can maintain strong customer relationships.

Prepare for Customer Scenarios

Think about potential customer scenarios you might encounter in the role. Prepare examples of how you've successfully handled similar situations in the past. This will demonstrate your proactive approach to providing exceptional customer service and your ability to upsell effectively.

Show Enthusiasm for the Role

Let your passion for the automotive industry shine through during the interview. Share why you're excited about the Telesales Parts Advisor position and how you can contribute to the company's success. A positive attitude can make a lasting impression on the interviewer.