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- Tasks: Be the go-to person for customers, scheduling services and ensuring smooth operations.
- Company: Reputable car dealership in Kidlington with a dynamic team.
- Benefits: £30,000 basic salary plus bonuses, weekends off, and a supportive work environment.
- Why this job: Join a passionate team and make a real difference in customer service.
- Qualifications: Experience in customer service preferred, but enthusiasm and communication skills are key.
- Other info: Great opportunity for career growth in the automotive industry.
The predicted salary is between 24000 - 36000 £ per year.
Automotive Service Advisor Required for Main Dealership – Kidlington * Salary: £30,000 Basic Salary + Bonus (£36,000) * Working Hours: Monday to Friday: 8 AM – 6 PM * Weekends OFF Monday Matters Recruitment is proud to partner with a reputable car dealership located in the Kidlington area. Our client is seeking a talented and dedicated Service Advisor to join their dynamic team. This is an exciting opportunity for an individual with a passion for customer service and a background in the automotive industry. As a Service Advisor, you will play a crucial role in delivering exceptional service to customers, ensuring their needs are met while facilitating smooth operations within the dealership. Key Responsibilities: * Serve as the primary point of contact for customers, addressing inquiries and providing information on services offered. * Schedule service appointments and manage the work order process efficiently. * Communicate with technicians to ensure a clear understanding of service requirements and customer concerns. * Provide detailed estimates and explain the services to customers in a friendly and professional manner. * Follow up with customers post-service to ensure satisfaction and address any concerns. * Maintain accurate records of customer interactions and transactions. * Contribute to a positive team environment and assist colleagues as needed. Skills & Experience Required: * Proven experience as a Service Advisor or in a similar customer-facing role within the automotive sector. My client will also look at non experienced candidates with good customer service skills. * Strong communication skills, both verbal and written, with an ability to engage effectively with customers. * Excellent organizational skills with attention to detail to manage multiple tasks simultaneously. * Ability to work collaboratively in a fast-paced environment, demonstrating a proactive approach to problem-solving. * Familiarity with automotive service processes and related software is preferred. * A strong commitment to providing high-quality customer service and building lasting relationships. Full vacancy details for this Automotive Service Advisor role in Kidlington are available to registered candidates. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday counts
Automotive Service Advisor employer: Monday Matters Recruitment Ltd
Contact Detail:
Monday Matters Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Get to know the dealership inside out! Research their services, values, and customer reviews. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to engage with customers effectively. Role-play with a friend or family member to get comfortable explaining services and handling inquiries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job as a Service Advisor.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Service Advisor and help you tailor your application to match our needs.
Show Off Your Customer Service Skills: Since this role is all about customer interaction, highlight any relevant experience you have in customer service. We want to see how you’ve made customers happy in the past, so don’t hold back on those examples!
Keep It Professional Yet Friendly: When writing your CV and cover letter, strike a balance between professionalism and friendliness. We’re looking for someone who can communicate effectively with customers, so let your personality shine through while keeping it appropriate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Monday Matters Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common service processes and any specific services the dealership offers. This will show that you're genuinely interested and ready to hit the ground running.
✨Customer Service Focus
Since this role is all about customer interaction, prepare examples of how you've provided excellent customer service in the past. Think of situations where you resolved issues or went above and beyond for a customer. This will demonstrate your commitment to high-quality service.
✨Practice Your Communication Skills
Strong communication is key for a Service Advisor. Practice explaining complex automotive terms in simple language. You might even want to role-play with a friend to get comfortable discussing services and addressing customer concerns in a friendly manner.
✨Show Team Spirit
This position requires collaboration with technicians and other staff. Be ready to discuss how you've worked as part of a team in previous roles. Highlight your ability to support colleagues and contribute to a positive work environment, as this will resonate well with the interviewers.
