Strategic Account Manager
Strategic Account Manager

Strategic Account Manager

City of London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage enterprise accounts and provide tailored solutions to maximise customer value.
  • Company: Join a dynamic team at monday.com, known for its innovative product and customer service.
  • Benefits: Competitive salary, growth opportunities, and a supportive work environment.
  • Why this job: Be a trusted advisor and influence change in large organisations with your expertise.
  • Qualifications: 5+ years in enterprise SaaS sales and strong account management skills required.
  • Other info: Exciting role with a focus on collaboration and driving customer success.

The predicted salary is between 36000 - 60000 £ per year.

Description

We\’re looking for a Strategic Account Manager to join our expanding enterprise sales team! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers.

The Consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers\’ pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.

Responsibilities

  • Proactively own and manage a portfolio of enterprise-level accounts and become their trusted advisor and influencer
  • Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
  • Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
  • Be an expert on the monday.com platform, with a deep understanding of our capabilities and value
  • Consult with customers on their internal processes and challenge leaders to drive change across their organization
  • Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com
  • Partner with others at monday.com to ensure successful account management and surface customer inputs back

Requirements

  • 5+ years of enterprise SaaS sales experience
  • 4+ years of account management experience working with large, enterprise-level accounts (150-500K ACV) and carrying an annual quota of 1MM+
  • Own the full sales cycle, from identifying expansion opportunities, to building the relationships with key stakeholders to negotiation and contracting
  • Strong customer-facing and presentation skills with ability to establish credibility with executives
  • Superb written and verbal communication skills
  • Positive attitude, empathy, and high energy

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Strategic Account Manager employer: monday.com

At monday.com, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Strategic Account Manager, you will benefit from extensive growth opportunities within our expanding enterprise sales team, where your contributions directly impact our customers' success. With a focus on collaboration and innovation, we offer a supportive environment that encourages initiative and rewards excellence, making it an exceptional place to build a meaningful career.
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Contact Detail:

monday.com Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Account Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Strategic Account Manager role. Personal referrals can make a huge difference, so don’t be shy about asking for introductions.

✨Tip Number 2

Prepare for those interviews by diving deep into monday.com’s platform. Understand its features and how they can drive ROI for customers. The more you know, the better you can showcase your expertise and how you can add value to their team.

✨Tip Number 3

Practice your pitch! You’ll need to demonstrate your ability to build relationships and influence stakeholders. Role-play with a friend or mentor to refine your presentation skills and ensure you come across as confident and credible.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to get noticed and show your enthusiasm for joining the monday.com team. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Strategic Account Manager

Enterprise SaaS Sales Experience
Account Management
Sales Cycle Management
Customer Relationship Building
Negotiation Skills
Presentation Skills
Written Communication Skills
Verbal Communication Skills
Understanding of Customer ROI
Consultative Selling
Change Management
Internal Promotion Program Implementation
Analytical Skills
Problem-Solving Skills
Empathy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Strategic Account Manager role. Highlight your experience with enterprise-level accounts and any relevant SaaS sales achievements. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of monday.com and how your skills align with our goals. Be genuine and let your personality come through – we love that!

Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage large accounts and drive growth. Numbers speak volumes, so don’t shy away from sharing your successes!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team!

How to prepare for a job interview at monday.com

✨Know Your Product Inside Out

Before the interview, make sure you have a solid understanding of monday.com’s platform and its capabilities. Familiarise yourself with how it can solve customer pain points and drive ROI. This knowledge will help you demonstrate your expertise and show that you're ready to be a trusted advisor.

✨Showcase Your Account Management Skills

Prepare specific examples from your past experience where you've successfully managed enterprise-level accounts. Highlight your ability to identify expansion opportunities and build strong relationships with key stakeholders. This will illustrate your capability to own the full sales cycle effectively.

✨Demonstrate Your Consultative Approach

Be ready to discuss how you consult with customers on their internal processes. Think of instances where you’ve challenged leaders to drive change within their organisations. This will showcase your proactive mindset and ability to create tailored solutions.

✨Engage with Energy and Positivity

Bring a positive attitude and high energy to the interview. Show your enthusiasm for the role and the company. Remember, they’re looking for someone who not only has the skills but also fits into their goal-oriented and customer-centric culture.

Strategic Account Manager
monday.com

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