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For Companies At a Glance
- Tasks: Lead complex projects and implement innovative solutions for top enterprises using monday.com.
- Company: Join a rapidly expanding team at monday.com, known for empowering businesses.
- Benefits: Flexible work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by transforming how enterprises manage their operations.
- Qualifications: 7+ years in implementation roles with strong client engagement skills.
- Other info: Dynamic role requiring adaptability in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Description
Join our dynamic and rapidly expanding Services organisation at monday.com, where we empower top enterprises and strategic accounts to revolutionise their core operations and processes. We specialise in high-value, complex implementations that enable our clients to manage their work seamlessly on monday.com.
Please note this role requires attending our London office 3 days a week*
About The Role
We are seeking a proactive and experienced Senior Implementation Consultant to lead complex projects for our enterprise and strategic clients. In this role, you will be the driving force behind the full implementation cycle, from design and scoping to build, rollout, and change management. You will be an expert in monday.com\\\’s suite of products, ensuring our clients achieve maximum value and success.
- Workflow Discovery: Collaborate with clients to integrate their most critical workflows into monday.com, by defining their goals, workflows, and technical needs through structured discovery sessions.
- Platform implementation and training: Build, own, and execute on client workflows, leveraging implementation strategies and processes.
- Client Ownership: Take full ownership of new accounts, managing their onboarding and implementation journey to ensure a seamless transition to monday.com.
- Relationship Building: Cultivate strong, strategic relationships with clients to gain a deep understanding of their business needs and challenges, ensuring their long-term success with our platform.
- Project Management: Act as a project manager, meticulously planning and executing implementation timelines to meet client expectations.
- Primary Liaison: Serve as the main point of contact throughout the service period, bridging communication between clients and the broader monday.com team.
- Service Flexibility: Adapt to various service offerings, including Professional Services, Onboarding, and Managed Services, tailored to the client\\\’s package.
Requirements
- Experience: 7+ years in implementation roles, with a proven track record of managing complex projects for enterprise clients.
- Client Engagement: Exceptional customer-facing and presentation skills, with the ability to establish trust and credibility with senior stakeholders.
- Communication: Outstanding written and verbal communication skills, with a positive attitude, empathy, and high energy.
- Technical Proficiency: Experience with web development frameworks, JavaScript, HTML, CSS, and REST API. Familiarity with GraphQL is a plus.
- Education: BA or BS degree in a relevant field.
- Adaptability: Ability to thrive in a high-volume, fast-paced environment, demonstrating flexibility and resilience.
Social Title
Implementation Consultant
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Senior Implementation Consultant employer: monday.com
Contact Detail:
monday.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Implementation Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Implementation Consultant role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to implementation projects. We suggest doing mock interviews with friends or using online platforms to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies of past projects where you’ve successfully managed complex implementations. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Implementation Consultant role. Highlight your experience with complex projects and client engagement, as these are key for us at monday.com.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed implementations and built relationships with clients in the past.
Showcase Your Technical Skills: Don’t forget to mention your technical proficiency! We want to see your experience with web development frameworks and APIs, so make sure to include relevant skills and projects.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at monday.com
✨Know Your Stuff
Make sure you’re well-versed in monday.com’s suite of products. Familiarise yourself with their features and how they can be applied to complex implementations. This will not only show your expertise but also demonstrate your commitment to helping clients achieve success.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you’ve successfully managed complex implementations. Highlight your planning, execution, and client management strategies. This will help the interviewers see how you can lead projects effectively at their company.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your exceptional communication skills to engage them in conversation. Ask insightful questions about their challenges and how you can help solve them, showcasing your client ownership mindset.
✨Be Adaptable
Demonstrate your ability to thrive in fast-paced environments by sharing experiences where you’ve had to adapt quickly to changing circumstances. This is crucial for a role that requires flexibility in service offerings and client needs.
