At a Glance
- Tasks: Manage accounts, drive growth, and deliver exceptional customer experiences.
- Company: Join monday.com, the AI work platform for ambitious teams.
- Benefits: Competitive salary, bonuses, equity options, and comprehensive benefits.
- Other info: Dynamic global culture with opportunities for rapid career growth.
- Why this job: Shape how organizations work and make a real impact with AI.
- Qualifications: 3+ years in B2B SaaS sales with strong relationship-building skills.
The predicted salary is between 39600 - 48400 £ per year.
monday. com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn’t just assist, it executes.
We move fast, build things that matter, and foster an ownership-driven culture where you’re empowered to shape how organizations work and outpace their competition.
About the Role
We’re looking for an Account Manager to join our growing Scale team in NYC.
We’re passionate about building an amazing product and delivering an exceptional customer experience.
Our clients love the platform, and it’s incredibly rewarding to guide them to success while driving real business outcomes.
- What You’ll Do
- Own a portfolio of early adopter and expansion accounts - driving adoption, retention, renewals, and growth.
- Identify signals for expansion and execute upsells, cross-sells, and outbound campaigns to generate additional revenue.
- Serve as a trusted advisor, consulting on customer processes and challenging leaders to drive meaningful change.
- Manage the full sales cycle from prospecting and outbound engagement to negotiation and closing.
Deliver high-touch relationship management and proactive account planning to maximize customer value.
- What You’ll Bring
- 3+ years of B2B Saa S sales experience with a proven track record in upsells, cross-sells, expansion, and renewal ownership.
- Experience in high-volume, high-velocity environments, including outbound prospecting.
- Ability to manage the full sales cycle and build relationships with key stakeholders and decision-makers.
- Exceptional customer-facing and presentation skills with credibility across leadership levels.
- Strong written and verbal communication, empathy, and high energy.
- BA/BS degree or equivalent experience.
What monday. com can offer you
- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles - we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
The compensation for this role is structured as approximately 60% base salary and 40% variable on-target earnings (OTE).
The base salary range for this position is: $97,000-$139,000, with OTE potential of $163,000-$233,000.
OTE earnings are tied to individual performance pursuant to company policy.
In addition, this role is eligible for accelerators and may also include equity in the form of RSUs. monday. com offers a competitive benefits package, including comprehensive medical/dental/vision insurance, generous paid time off (vacation, holidays, personal leave and sick leave), fully paid parental leave, automatic 401(k) contributions, the opportunity to purchase company stock at a discount (ESPP), and more.
Applications are accepted on a rolling basis with no set deadline.
monday. com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn’t just assist, it executes.
We move fast, build things that matter, and foster an ownership-driven culture where you’re empowered to shape how organizations work and outpace their competition.
About the Role
We’re looking for an Account Manager to join our growing Scale team in NYC.
We’re passionate about building an amazing product and delivering an exceptional customer experience.
Our clients love the platform, and it’s incredibly rewarding to guide them to success while driving real business outcomes.
- What You’ll Do
- Own a portfolio of early adopter and expansion accounts - driving adoption, retention, renewals, and growth.
- Identify signals for expansion and execute upsells, cross-sells, and outbound campaigns to generate additional revenue.
- Serve as a trusted advisor, consulting on customer processes and challenging leaders to drive meaningful change.
- Manage the full sales cycle from prospecting and outbound engagement to negotiation and closing.
Deliver high-touch relationship management and proactive account planning to maximize customer value.
- What You’ll Bring
- 3+ years of B2B Saa S sales experience with a proven track record in upsells, cross-sells, expansion, and renewal ownership.
- Experience in high-volume, high-velocity environments, including outbound prospecting.
- Ability to manage the full sales cycle and build relationships with key stakeholders and decision-makers.
- Exceptional customer-facing and presentation skills with credibility across leadership levels.
- Strong written and verbal communication, empathy, and high energy.
- BA/BS degree or equivalent experience.
What monday. com can offer you
- Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall
- Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide
- Competitive salary, benefits, bonus potential, and equity eligibility for many roles - we believe people should share in our success
- Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we
- A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more
The compensation for this role is structured as approximately 60% base salary and 40% variable on-target earnings (OTE).
The base salary range for this position is: $97,000-$139,000, with OTE potential of $163,000-$233,000.
OTE earnings are tied to individual performance pursuant to company policy.
In addition, this role is eligible for accelerators and may also include equity in the form of RSUs. monday. com offers a competitive benefits package, including comprehensive medical/dental/vision insurance, generous paid time off (vacation, holidays, personal leave and sick leave), fully paid parental leave, automatic 401(k) contributions, the opportunity to purchase company stock at a discount (ESPP), and more.
Applications are accepted on a rolling basis with no set deadline.
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Scale Account Manager employer: monday.com
monday.com is an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. With a strong emphasis on employee growth, we offer unique opportunities for professional development in the rapidly evolving fields of AI and data privacy. Our collaborative environment encourages innovation and empowers our team members to make meaningful contributions to product governance and legal strategy.
StudySmarter Expert Advice🤫
We think this is how you could land Scale Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Scale Account Manager at monday.com, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including monday.com. Tailor your message to explain why you’re drawn to them and how you can contribute as a Scale Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Scale Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for monday.com:When writing your cover letter, make sure to tailor your message specifically for monday.com. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at monday.com
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show monday.com that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show monday.com that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with monday.com’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
