Payroll Administrator (EMEA) | London

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritising transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

Our amazing Finance team is scaling at pace! Following a period of rapid expansion, we now operate across the UK, France, Germany, Poland, and Switzerland, with plans for further international growth. We are looking for a proactive Payroll Administrator with demonstrable experience working within a large, complex, or global organisation. You should be comfortable navigating the fast-moving nature of a multinational business and be ready to manage the unique challenges of a multi-jurisdictional environment. This is a brilliant opportunity to grow your career in a high-growth tech and sales environment.

About The Role

In this role, you will act as the core coordinator for our international payroll cycle. You will be the vital link between our internal teams and external providers, ensuring our diverse workforce is paid accurately and in compliance with local regulations across five countries (and counting).

• Multi-Country Coordination: Act as the primary liaison for our outsourced payroll providers across our EMEA entities, ensuring a smooth and efficient flow of information.
• Data Orchestration: Partner with HR and Recruitment teams to gather monthly payroll inputs. You will be responsible for formatting and validating comprehensive data sets, including base salary, commissions, bonuses, expenses, employee benefits, and pensions, to create submission-ready files for multiple jurisdictions.
• Quality Assurance: Conduct rigorous reviews of data input and output with the Payroll Controller to identify and rectify discrepancies before final approval.
• Financial Integration: Support the Finance Controller with payroll-related reporting, ensuring accurate data for month-end journals and audits.
• First-Line Support: You will be the primary point of contact for the business, providing first-line support for all employee payroll queries and requests. You will manage the payroll inbox, ensuring every employee receives a timely, empathetic, and accurate response.
• Ad Hoc Projects: Support with ad hoc payroll projects from time to time, especially during the establishment of payroll in new countries.

Your Experience & Skills

• Experience: Demonstrable experience in a payroll-focused role, specifically within a large, multinational, or global company with multi-site employees.
• Complexity Management: Proven ability to work within complex organisational structures and handle high volumes of data and queries across different regions or business units.
• Advanced Excel: You must be a "power user" (highly proficient in VLOOKUPs and Pivot Tables) to manage and manipulate complex multi-country data sets.
• Stakeholder Management: Demonstrable experience managing and developing communication skills with both internal departments (HR/Recruitment) and external vendors.
• Global Service Mindset: Excellent employee query and complaint handling skills, maintaining a professional and helpful demeanour under pressure.
• Dynamic Mindset: The ability to work dynamically and adapt as the company and your role evolve.
• Location & Presence: Ability to travel and work from our London office 3 days per week.
• International Scope: Direct experience with European payroll (specifically France, Germany, Poland, or Switzerland) is highly advantageous.

Qualifications:

• CIPP (Chartered Institute of Payroll Professionals) qualification, or currently working towards it.
• Tech Savvy: Familiarity with Google Workspace tools and an interest in using Gemini AI to summarise communications or streamline workflows.
• Systems: Previous experience using NetSuite and ADPiHCM software.

We believe in equal opportunity. At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind. All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law. If you need support or accommodation during the hiring process, we’re here to help.

Meet the Finance team. The finance team’s goal is to support and enable all of monday.com’s departments as we strive to reach ambitious company objectives. Our scope of work ranges from fundraising, forecasting and budget analysis to tax payments, business metrics analysis, collection, payments and more! We’re service and numbers-oriented, meticulous in our work and highly motivated to help monday.com succeed.