At a Glance
- Tasks: Manage partner projects and ensure high-quality service delivery for clients.
- Company: Join monday.com, a leading AI work platform transforming how teams collaborate.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to build relationships and drive success.
- Why this job: Be part of a vibrant culture where you can make a real impact.
- Qualifications: 3+ years in project management, preferably in a SaaS environment.
The predicted salary is between 60000 - 80000 £ per year.
monday.com is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use monday.com to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.
Our Professional Services organization is growing, and we are looking for a Partner Project Manager (PPM) to join our team. In this role, you will play a key part in scaling monday.com's service delivery operations. You’ll be responsible for ensuring that our service partners deliver high-quality services to clients and contribute to successful customer outcomes. You will build and nurture relationships with partners’ delivery teams, including implementation consultants, business analysts, developers, and practice leads.
As our demand for PS implementation and consultancy is growing, we need to build and maintain a strong, diverse and healthy service partner portfolio to support this growing demand, taking into account various monday.com products, industries, and vertical expertise. You’ll be working with our client-facing teams and partners on various PS projects and will be responsible for their success while tracking and monitoring the projects and measuring key project metrics.
To succeed in this role, you should bring strong project management skills, a passion for partnerships and relationship building, and the ability to mitigate risks associated with large-scale implementations and services.
- Responsibilities
- Own a partner portfolio and oversee associated Professional Services and Managed Services projects, ensuring successful outcomes through high customer satisfaction (CSAT) and on-time, on-budget delivery.
- Ensure high-quality and seamless project delivery at scale by implementing monday.com best practices and project methodologies.
- Build and maintain strong relationships with monday.com delivery partners to support successful project outcomes and the growth of the partner service practices.
- Support in the design and development of complex, customized technical solutions tailored to the specific needs of monday.com customers.
- Track and monitor Professional Services activities at scale, leveraging data to drive informed, strategic decisions.
- Manage large-scale programs to support efficient and successful partner service delivery.
- Serve as a facilitator between internal monday.com stakeholders and our service delivery partners.
- Deliver workshops to partners, enhancing their capability to implement and support monday.com solutions.
- Act as the primary escalation point for partners and their clients throughout the PS project delivery lifecycle.
Requirements
- 3+ Years as a Professional Services consultant / technical project manager, preferably in a global SaaS company with cloud-based products.
- Experience delivering complex professional services solutions with high quality, both internally and externally (via partners).
- Project management skills and experience with PS lifecycle methodologies for technical and non-technical projects.
- Experience with PS project scoping and estimations.
- Proven experience in delivering technical training and workshops with excellent feedback.
- Experience in partnerships and working with service partners, an advantage.
- Excellent interpersonal skills, customer-centric mentality, can-do approach, works well under pressure, and a high sense of ownership.
Partner Project Manager employer: monday.com
At monday.com, we pride ourselves on being an exceptional employer that fosters a vibrant, ownership-driven culture where every team member is empowered to make a significant impact. Our commitment to employee growth is evident through continuous learning opportunities and a collaborative work environment that values innovation and creativity. Located in a dynamic tech hub, we offer competitive benefits and the chance to work with cutting-edge AI technology, making your role as a Partner Project Manager not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Project Manager
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Partner Project Manager at monday.com!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like monday.com or be willing to refer you for that Partner Project Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from monday.com who’s on the lookout for their next Partner Project Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Partner Project Manager role at monday.com!
We think you need these skills to ace Partner Project Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at monday.com. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at monday.com
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at monday.com. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
